Can anyone give me a genuine reason why some Airlines charge such hugely ridiculous rebooking fees? After all it is mostly done online so no human interface hence no salary or wages component involved. No doubt the main reason might be because they simply CAN.
They are highest on discount tickets. They are the reason for people buying the more expensive flexible fares. The way around that I just used is to cancel and take a credit coupon then rebook. The rebook fee is much lower than a cancellation fee and a rebook.
Rod H
Rod H
Virgin Australia - Velocity Rewards
Member since 06 Mar 2015
Total posts 271
Can anyone give me a genuine reason why some Airlines charge such hugely ridiculous rebooking fees? After all it is mostly done online so no human interface hence no salary or wages component involved. No doubt the main reason might be because they simply CAN.
sid
sid
Member since 07 Jan 2011
Total posts 205
It's the most profitable thing they sell.
patrickk
patrickk
Qantas
Member since 19 Apr 2012
Total posts 731
They are highest on discount tickets. They are the reason for people buying the more expensive flexible fares. The way around that I just used is to cancel and take a credit coupon then rebook. The rebook fee is much lower than a cancellation fee and a rebook.
djtech
djtech
Qantas - Qantas Frequent Flyer
Member since 02 Sep 2018
Total posts 375
Otherwise it would hurt their flexible ticket business.
MRYJDrake
MRYJDrake
Air New Zealand - Airpoints
Member since 31 Oct 2016
Total posts 206
Because they can.
Red Cee
Red Cee
Member since 15 Feb 2018
Total posts 151
Way of making money by airlines. LCC’s I imagine are the worst.