Virgin Australia - Velocity Rewards
Member since 15 Nov 2017
Total posts 143
I had a 17 hour delay to my Rome to Abu Dhabi flight last Friday and just missed the second possible connection to Jakarta resulting in a 15 hour layover. I was provided a hotel room and two meals for each flight.
Member since 08 Jun 2014
Total posts 88
I've had a success! Try Air IndemnitÃ©, register and they're very helpful via email when you submit a claim. They will keep emailing you so they do and will do their job.
Qantas - Qantas Frequent Flyer
Member since 10 Apr 2012
Total posts 176
I had a flight cancelled with AA from Barcelona to NY, and was re-routed via Madrid on Iberia. As a result, i arrived in NY approx 7-8 hours later. I had to email AA a couple of times, and hound them a bit on social media, but in the end i got compensation of 600 Euro in Aussie dollars. (I also emailed the AESA in Spain, and got a reply back from them too, so not sure how maybe that assisted in getting a reply from AA). From my first initial email to actual compensation, it took 2 months.
British Airways - Executive Club
Member since 24 Jan 2012
Total posts 83
I have received multiple payments from different airlines over the years. It would be helpful if you could give further details of the reason for the delay to help us understand if you are eligible for EC261.
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