Here is Singapore Airlines’ new Changi T3 KrisFlyer Gold lounge

The new lounge for Gold-grade frequent flyers is not only bigger and brighter, it has its own washrooms and showers.

By David Flynn, April 9 2021
Here is Singapore Airlines’ new Changi T3 KrisFlyer Gold lounge
Executive Traveller exclusive

Singapore Airlines' most underwhelming lounge at its Changi Airport Terminal 3 hub has emerged from its cocoon, and it'll be a far more appealing place for travellers to spend their time before or between flights.

We're talking, of course, about the KrisFlyer Gold lounge: the go-to for most frequent flyers who hold some form of airline status but are in holding a ticket for premium economy or economy, rather than business class.

This includes Singapore Airlines' own KrisFlyer Elite Gold members, Star Alliance Gold equivalents (from the likes of ANA, Air China, Air New Zealand, Lufthansa, Thai Airways and United Airlines) and other partners such as Virgin Australia (Velocity Gold and Platinum).

SQ's rolling lounge revamp

In July 2019, Singapore Airlines committed to an extensive (and at SGD50 million, expensive) revamp of its Changi T3 lounge, from The Private Room haven to the SilverKris First Class and Business Class lounges and the KrisFlyer Gold lounge.

This was to be a staged affair with work carried out one lounge at a time, starting with the Business Class lounge and finishing with the KrisFlyer Gold Lounge in mid-2021.

Singapore Airlines' new Business Class lounge is dressed to impress.. Singapore Airlines
Singapore Airlines' new Business Class lounge is dressed to impress.
Singapore Airlines

COVID-19 threw a spoke into the wheels, and in the process changed the batting order for each lounge's refurbishment – with the new KrisFlyer Gold lounge now set to open at the end of this year.

And in fact, it's open now – albeit in the guise of being a temporary SilverKris Business Class lounge, as the main business lounge was closed on March 31 to undergo its own transformation.

The temporary Business Class lounge will become the new Gold frequent flyer lounge.. Singapore Airlines
The temporary Business Class lounge will become the new Gold frequent flyer lounge.
Singapore Airlines

When the new Business Class lounge rolls out the welcome mat at the end of 2021, what's now the temporary business lounge will become the new KrisFlyer Gold lounge. (If you've managed to follow along so far, well done.)

The temporary Business Class lounge will become the new Gold frequent flyer lounge.. Martin Memo
The temporary Business Class lounge will become the new Gold frequent flyer lounge.
Martin Memo

The upshot is that what Singapore Airlines' business class flyers are seeing now, is what Gold-grade frequent flyers will be seeing in December.

It's certainly a step up from the old and largely unloved KrisFlyer Gold lounge: more open, and with a greater sense of space and plenty of natural light (at least in the daytime).

Inside what'll be the new KrisFlyer Gold lounge at Changi T3.. Martin Memo
Inside what'll be the new KrisFlyer Gold lounge at Changi T3.
Martin Memo
Inside what'll be the new KrisFlyer Gold lounge at Changi T3.. Martin Memo
Inside what'll be the new KrisFlyer Gold lounge at Changi T3.
Martin Memo

We can only hope those soaring ceilings help address the lack of air-conditioning at the previous KrisFlyer Gold lounge.

The decor and furnishings are less dated, even if they aren't the pinnacle of contemporary design.

Inside what'll be the new KrisFlyer Gold lounge at Changi T3.. Martin Memo
Inside what'll be the new KrisFlyer Gold lounge at Changi T3.
Martin Memo

The lounge's overall footprint is larger than the former space, and there's no doubt the view will delight many travellers as they get an up-close look at assorted Singapore Airlines jets trundling along the tarmac and pulling into or out of the adjacent departure gates.

Inside what'll be the new KrisFlyer Gold lounge at Changi T3.. Martin Memo
Inside what'll be the new KrisFlyer Gold lounge at Changi T3.
Martin Memo

There's proper segregation of spaces for working, dining and relaxing, and a decent scattering of AC/USB outlets around the walls.

Inside what'll be the new KrisFlyer Gold lounge at Changi T3.. Martin Memo
Inside what'll be the new KrisFlyer Gold lounge at Changi T3.
Martin Memo

Best of all, the new KrisFlyer Gold lounge now has its own toilets – you used to have to leave the lounge to use public toilets just off the hallway – and even a handful of shower suites.

Yes, there'll be showers at the new Changi T3 KrisFlyer Gold lounge.. Martin Memo
Yes, there'll be showers at the new Changi T3 KrisFlyer Gold lounge.
Martin Memo

These two additions go a long way to addressing some of the criticisms levelled at the old KrisFlyer Gold lounge.

Spacious shower suites at the new Changi T3 KrisFlyer Gold lounge.. Martin Memo
Spacious shower suites at the new Changi T3 KrisFlyer Gold lounge.
Martin Memo

We've obviously got to wait until this becomes the official KrisFlyer Gold lounge to see how the food and drink situation shapes up – those were other serious shortcomings of the old lounge – but for now, things are definitely looking up for Gold-grade frequent flyers who aren't seated at the pointy end of the plane.

Also read: Sampling Singapore Airlines' Boeing 737 business class

David

David Flynn is the Editor-in-Chief of Executive Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.

Virgin Australia - Velocity Rewards

13 Jan 2015

Total posts 598

Any news on the first lounge and private room?

24 Oct 2010

Total posts 2470

They're now on the slate for 2022, see https://www.executivetraveller.com/news/singapore-airlines-new-changi-t3-business-class-lounge.

Finally we get our own toilets, and showers too. Fantastic! This lounge is always packed with frequent flyers off to India, KL and HKG among other popular destinations so very good to hear it'll be a lot bigger too. If SQ upgrades the food and drink in the Gold lounge then it'll really 'tick all the boxes'.

Always good conversation starter was the Singapore Gold Lounge everyone around the world who you spoke to had heard about how poor it was, "the toilets aren't even in the lounge'

11 Sep 2018

Total posts 3

They really need to sort out the naming conventions. Gold lounge was terrible compared to the Silverkris Lounge.
Back in the day when i was Gold Velocity and went into the Gold lounge only to disappointed at the offering. Flew back there on Singapore Airlines business and it was night and day the difference.

This looks to be a good improvement all round.

The naming is confusing when you naturally expect Gold to be better than Silver! The reason for it is that SQ's logo is a 'kris' bird, but it's actually designed on a Malay or Peranakan ceremonial dagger called a silver kris or silver keris. That's why you have KrisWorld. KrisFlyer etc. The premium lounges are SilverKris lounges, but the lounge for the frequent flyers who are not in the premium cabins are KrisFlyer Gold lounges, because KrisFlyer Gold Elite is that top tier, and Gold with Star Alliance is the equivalent lounge access tier on all Star Alliance partners airlines.

Etihad - Etihad Guest

21 Jul 2019

Total posts 67

I see where you're coming from. Also used to be Velocity Gold, flying both business and economy with SQ, but I managed to work it out quickly. But I find that the airlines with serious naming convention issues are actually Thai and EVA, not Singapore Airlines. Royal Orchid, Royal Laurel, Royal Silk, Premium Laurel etc etc.....as 'classy' as airline execs may think these dreamt-up names are, I'll always contend that 'Economy, Premium Economy, Business and First' are still the CLEAREST and BEST designations an airline can give its classes and (in the case of premium travellers) its lounges.


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