Singapore Airlines first class guide: everything you need to know

Luxurious and indulgent; Singapore Airlines' first class is an experience to be savoured.

By Staff Writers, September 1 2022
Singapore Airlines first class guide: everything you need to know

Boasting a reputation for excellent service and comfort regardless of your seat number, it’s no surprise that Singapore Airlines’ first class and flagship Suites Class are held in high regard.

Flying from Singapore’s Changi Airport to destinations across Australia, Asia, Europe and North America, here's what you need to know about flying first class with Singapore Airlines.

What is Singapore Airlines’ first class and suites?

First class and Suites Class are Singapore Airlines’ ultra-premium luxury cabins, found on many high-demand routes to and from the Lion City.

However, while ‘First’ and ‘Suites’ tickets are virtually identical in service and price, they do represent two different types of seats.

First class guests enjoy expedited passage through the airport and into their lounge of choice.
First class guests enjoy expedited passage through the airport and into their lounge of choice.

‘Suites Class’ is exclusively the domain of the double-decker Airbus A380s, featuring six enclosed private suites, as the name implies.

‘First Class’ is found on Singapore Airlines’ Boeing 777-300 aircraft, offering four large and better-than-business-class berths. 

First class on Singapore Airlines' Boeing 777 aircraft features extra wide seats.
First class on Singapore Airlines' Boeing 777 aircraft features extra wide seats.

Five reasons we love Singapore Airlines first class and suites

Space to stretch out, and more

If you thought business class was spacious (and it’s certainly no slouch), then first class and Suites will blow your expectations.

Everything is upsized, from the lavatories to the fully-flat bed. Singapore Airlines’ newest Airbus A380 first class suites even have separate full-length beds from your seat.

In the Boeing 777s, the extra-wide seat converts into a bed. Even so, you’ll appreciate having plenty of space around your legs and not needing to tuck your feet into a cubby hole, which would hopefully lead to a better night’s sleep.

Fine dining and wines

The inflight dining service is undoubtedly the highlight of Singapore Airlines’ first class and Suites onboard experience.

Your multi-course feast might kick off with signature satay sticks accompanied by caviar. Moving into the main, enjoy a whole Boston lobster or roast rack of lamb before finishing with a beautifully plated dessert, pralines, fruits and a digestif..

Lobster Thermidor on Singapore Airlines.
Lobster Thermidor on Singapore Airlines.

Flights of more than 1.5 hours offer Singapore Airlines’ ‘Book the Cook’ fine dining service, with unique options for first class and Suites.

The beverage list features top-shelf Champagnes such as Taittinger, Krug, Gustave Lorentz Riesling and 20-year-aged tawny port, plus many other liqueurs, soft drinks, TWG teas, coffees, and an excellent selection of wines proof-tasted by some of the world’s leading wine experts.

Expect some of the world's finest beverages served to your first class seat.
Expect some of the world's finest beverages served to your first class seat.

The impeccable service

From the moment you check-in to when you step off the plane, it's a first-class experience every step of the way. The crew are trained to be attentive, but not intrusive. Drinks are quickly topped up and all reasonable requests can be accommodated.

First class, Star Alliance lounges and The Private Room

Of course, holding a first class or Suites ticket opens the doors to the best Star Alliance and Singapore Airlines lounges at your departure airport.

Sydney and Melbourne both have first class sections in the SilverKris lounges, while the home port of Singapore has the exclusive ‘The Private Room’ in Terminal 3, recently refined further to an all-new level of elegance.

The Private Room is exactly that and provides a haven of tranquility for first class guests.
The Private Room is exactly that and provides a haven of tranquility for first class guests.

Quality onboard amenities

While Singapore Airlines is more conservative in handing out goodies in business class, it’s a totally different story further forward.

For longer-range or overnight flights, expect Lalique-branded pyjamas and a quality leather amenity kit – some complete with a take-home scented candle.

Four tips for flying in first class and suites with Singapore Airlines

Use The Private Room on arrival

An unpublished benefit of flying Singapore Airlines Suites and first class is access to The Private Room immediately on arrival, even if you don’t have an onward flight or are otherwise not eligible for first class lounge entry (such as if your next Singapore Airlines flight doesn’t feature first class).

The Private Room offers an elegant sanctuary for First and Suites flyers departing from Changi T3.
The Private Room offers an elegant sanctuary for First and Suites flyers departing from Changi T3.

Singapore is one of few airports where arriving and departing passengers are not separated in the terminals, which makes this possible.

On-arrival access isn’t guaranteed of course, but if you’re in Terminal 3 and aren’t in a hurry, it doesn’t hurt to try.

Book the Cook or browse the inflight menu online

To ensure you dine on your favourite dishes onboard, it helps to browse and lock-in your choice online at least 48 hours before departure.

Book the Cook offers dishes that you wouldn’t usually be able to get onboard, such as the classic lobster thermidor or the Angus beef burger.

Alternatively, browse the inflight menu for your flight and pre-order your choice so you don’t miss out.

The seared Atlantic salmon is among the menu options on many first class flights.
The seared Atlantic salmon is among the menu options on many first class flights.

Be quick to snag a double suite with your partner

If you’re travelling with that special someone on the Airbus A380 Suites, try to take advantage of the superjumbo’s unique ability to convert the two first class suites on each side of the plane into a ‘double suite’.

The 1-1 layout of first class on the A380 can bring these window suites together to create a double bed.

To do this, couples travelling together need to allocate 1A + 2A, or 1F + 2F. It isn't possible with the third row due to it having a slightly smaller footprint than the other two.

There are only two coveted 'double rooms' on Singapore Airlines Suites flights.
There are only two coveted 'double rooms' on Singapore Airlines Suites flights.

Solo travellers can take advantage of this if the adjacent suite is empty for a supersized ‘king room’, but keep in mind you may be moved for an actual travelling couple.

Speed through Changi Airport with a private check-in area

Departing from Terminal 3 at Changi?

First class travellers are met on arrival at Changi and whisked through the formalities.
First class travellers are met on arrival at Changi and whisked through the formalities.

Asked to be dropped off at the first class check-in area where you’ll be greeted by a staff member, promptly processed, and have access to a private immigration lane which drops you just outside The Private Room and SilverKris first class lounges.

Getting a first class upgrade on Singapore Airlines

Singapore Airlines is notoriously strict on upgrades to premium cabins, especially first class and Suites. The best way to secure that golden ticket is to pay for it, or use KrisFlyer Miles.

However, if using miles, it is only possible to upgrade to first class from a paid business class ticket.

Use your KrisFlyer miles

Upgrades from business to first class and Suites start at 15,500 KrisFlyer miles for the shortest of flights, such as Asian routes. There are now two types of Singapore Airlines upgrade awards:

  • Saver – the best value upgrade, but with the lowest availability
  • Advantage – needs more miles, but handy if you'd still like an upgrade when Savers aren’t available
Your double suite can be made up with a full-size double bed for maximum comfort.
Your double suite can be made up with a full-size double bed for maximum comfort.

Singapore Airlines' full upgrade chart is available for download here. Sample routes are listed below, showing figures in KrisFlyer miles:

 

Saver upgrade

Advantage upgrade

Australia to Singapore

53,500 miles

92,000 miles

Singapore to Europe

74,500 miles

136,500 miles

Singapore to USA West Coast

75,500 miles

137,500 miles

Singapore Airlines also offers passengers the ability to place cash bids for upgrades via MySQUpgrade, however this is only available for upgrades to premium economy, business class and first class or suites.

Best first class seats and suites on Singapore Airlines

Singapore Airlines new Airbus A380 Suites

The pride of Singapore Airlines’ fleet are its new Airbus A380 suites. Just six of these spacious rooms line the upper deck of the superjumbo, with 1A and 1F being the prime pick due to being ever-so-slightly larger than the other four.

The main seat is a large, swivelling armchair that can rotate to face the windows or sliding door. 

Six first class suites are positioned at the front of the upper deck on Singapore Airlines' A380 superjumbos.
Six first class suites are positioned at the front of the upper deck on Singapore Airlines' A380 superjumbos.

Each first class suite is fitted with a 32’ touch screen TV, plenty of storage spaces, a fully-flat bed that can be stowed into a dividing wall and futuristic touches such as electronically controlled windows.

Singapore Airlines Boeing 777-300ER first class

First class on the Boeing 777-300ERs comprises just one row of four oversized seats. It features a wide 35-inch seat that converts into a very comfortable 208cm fully-flat bed.

With only four seats available, your choices are limited. Couples might want to opt for 1C + 1D to lower the dividing privacy panel, although it’s not possible to combine these seats to form a double bed. Solo travellers will definitely feel most at home at the window seats, 1A or 1F.

First class seats offer plenty of room to move around.
First class seats offer plenty of room to move around.

Singapore Airlines first class and suites FAQs

Does Singapore Airlines have free inflight internet?

Yes, Suites and first class passengers on WiFi-equipped aircraft receive unlimited free internet on each flight.

Do Singapore Airlines first class passengers receive pyjamas?

Yes, Singapore Airlines provides pyjamas on most first class routes, especially on long-range and overnight flights. Only shorter intra-Asia routes such as Singapore-Hong Kong might not offer pyjamas.

Can Singapore Airlines first class be booked with points?

Singapore Airlines’ first class and Suites can be booked with KrisFlyer miles, but currently cannot be booked using Virgin Australia Velocity Points unless they are first converted into KrisFlyer miles.

Singapore Airlines usually doesn't make first class seats available for booking through Star Alliance partner programs such as United MileagePlus. Availability is extremely limited in any case, given the small number of seats in each cabin.

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Qantas - Qantas Frequent Flyer

14 Sep 2012

Total posts 374

With 8hrs+ maxed out in business class for my company travel, I was VERY LUCKY to be upgraded to SQ F all the way from Shanghai-SG-Sydney due to disruption (SQ comp upgrade, not KF or $) mix of 777/A380 (original suites) and I’m still knocked over by the wonderful service and product. It was everything you imagine F Class to be, 5 star the whole way. 

QF

11 Jul 2014

Total posts 832

Just amazing is all I can say about the level of service in the SQ First Class 12out10, when we went to the private room my wife was asked if there was anything she needed (no more lobster I thought). She replied jokingly "a bed for a couple of hours", the concierge said "right this way madam".

 

Qantas - Qantas Frequent Flyer

25 Feb 2014

Total posts 23

Did Suites last month Singapore to Sydney. As it is a 1230am departure no dinner or supper was offered though a glass of Krug and Dom were on offer. Breakfast smoked Salmon rather poor quality with scrambled eggs. The overnight Sing to Syd just not long enough to enjoy it all. Will be doing 777 in a couple of weeks with onward late night  connection to FRA in suites. Looking forward to the extended meal service with hopefully caviar and satay on offer on the Syd Singapore leg and hopefully on the 12 hour Sing FRA leg though being a 1145pm departure I am not sure what will be offered.

QF

11 Jul 2014

Total posts 832

I've had lobster at 1.00am Supper

09 Oct 2017

Total posts 6

Recently booked a flight next June to Royal Ascot for my wife and I on SA First Class using miles amassed during covid, originally booked on 777's Syd-Singapore, Singapore-Heathrow.  Received an email to say due to change of aircraft on Syd leg, we would be downgraded to Business. After a brief phone call to SIA, explaining, this was a flight I had booked for our 20th wedding anniversary, and a little disappointed, we were rebooked onto the A380 Suites to Singapore. Perfect, cant wait

Virgin Australia - Velocity Rewards

12 Nov 2017

Total posts 21

I did not like the 777 seat - it is just too wide to be comfortable, however having my own bathroom was nice (only two in F).

Singapore Airlines - KrisFlyer

02 Nov 2017

Total posts 5

The only bad thing about First/Suites is the price being roughly the same for both, when they are decidedly different products. I've not been in the new suites, which look fantastic, but I've been in the old-style ones a handful of times and can confirm they were great. However, aside from expensive champagne and more elaborate food, the 777 First is not worth paying the extra over and above business class for. I had one experience where I'd spent my points on a London-Singapore flight that was usually A380 but due to some operational issue, was downgraded to the 777. I was hugely disappointed to have wasted my points in this way but of course I didn't have a leg to stand on contractually: SQ sees these deeply different products as being equivalent. Just be aware that this can happen.

10 Dec 2010

Total posts 6

I travelled from MEL to SIN in first class, service was perfect, crew were perfect. However since Covid the luxurious and wonderful atmosphere has been cheapened and destroyed, no more beautiful menu to peruse, the crew just showed a menu on a smart phone to chose and no pralines at the end of the meal. The soft service is now certainly inferior and in this aspect, the trip was a disappointment

28 Mar 2018

Total posts 29

I was about to book an Air New Zealand flight from AKL to SIN and decided to check SQ as well. 

Surprised to see SQ First was the same price as NZ. (Actually NZ was just very expensive as usual and many are blindly loyal).

So it was Krug, caviar and lobster vs Burger for the same price.

It was a no brainer which one I picked.

United Airlines - Mileage Plus

12 Sep 2011

Total posts 341

Agree 777 First is glorified Business and entirely uncomfortable since you cant recline seat propely  - its either a bed or a way too wide armchair  Old Suites are again not even worthy of being called a First Product last time I did them.  New Suites - haven;t done yet and dont plan to

United Airlines - Mileage Plus

12 Sep 2011

Total posts 341

Oh  And that tired tired tired old Private Room @ Changi - kicked out when it closed and forded to sleep  in the First lounge with 2 chairs pushed together - no buggies or First assistants like with Lufthansa and Qatar First Zurich for Swiss First you have no need for a buggy - a limo ride to A Gates and private Passport control   Do they have any slumber rooms for First pax at the NEW First Private room?  Swiss First Lounge E Gates got Worlds Best First Lounge 2019 (I was there and took pix of the Award) and 2 super Hotel Rooms  for up to 6 hours. Qatar First has more sleeping rooms in Al Safwa First Lounge but they are small, small single beds, and the Phillipine staff try and charge you , but then you just ask your emirati First Assistant what the problem is and its suddenly sorted,  and no tarmac view like you get with Swiss First Hotel Rooms where you are asked to close your floor to ceiling window blinds for privacy if you are showering etc so that the pilots can see you from their cockpits


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