Qantas now offers confirmed upgrades, at a price...

Pony up the cash and you can forget the ‘upgrade lottery’.

By David Flynn, June 10 2026
Qantas now offers confirmed upgrades, at a price...

Requesting an upgrade on Qantas using frequent flyer points or an auction-style bid has always been a bit of a lottery.

You might score that better seat, or you might not... and you won’t know until the upgrade waitlist for your flight clears, which can be anywhere from seven days all the way through to departure.

But Qantas now makes it possible to lock in that upgrade by paying cash up front, through a new Confirmed Upgrades option.

The bump up to premium economy, business or even first class will be confirmed within 12 hours of payment, the airline promises – “giving you peace of mind that you’ll be flying in a premium cabin.”

Sleep soundly, knowing your upgrade has been locked in.
Sleep soundly, knowing your upgrade has been locked in.

Qantas spruiks another benefit of Confirmed Upgrades as “the ability to select your seat before our waitlisted upgrades are processed to secure your ideal spot.”

These cash upgrades will, of course, take priority over points-based Classic Upgrade Rewards, Domestic On Departure Upgrade Rewards and auction-style Bid Now Upgrades.

How Qantas Confirmed Upgrades will work

Confirmed Upgrades won’t be available on every flight, and won’t be offered to every passenger.

Instead, Qantas says eligible passengers “will receive an invitation by email, or you can view and accept your offer through the Qantas App or via Manage Booking.”

But the airline suggests moving quickly: “your offer is only available for a limited time and is subject to availability, so ensure you complete your purchase before seats sell out or your offer expires.”

Confirmed Upgrades take priority over all other options.
Confirmed Upgrades take priority over all other options.

How much will you pay? As far as we can tell, the price of that upgrade will depend on the route and your original fare type, although the airline notes that travellers on an international Economy Sale fare won’t be invited to pony up for a cash upgrade.

Another caveat: if you score a Confirmed Upgrade, you’ll receive only the same number of Qantas Points and Status Credits as the original booking class.

Also read: How to get the ‘secret’ Qantas status match

24 Aug 2011

Total posts 1283

In other words, Classic Upgrades are now even harder to come by.  QFF is becoming one of the more useless reward schemes for everyone except Qantas themselves.

Qantas - Qantas Frequent Flyer

17 Mar 2017

Total posts 18

Yep. Came here to say this. 

Qantas - Qantas Frequent Flyer

05 Oct 2016

Total posts 164

Going to say the exact same thing! 

Qantas - Qantas Frequent Flyer

08 Jul 2022

Total posts 4

ditto - forget the Qantas FF program. its now completely useless. They lost me when they branded classic plus as a benefit to customers....that was just rude......then when i thought it couldn't get any worse they upped the platinum  eligibility to 1400 status credits..... i am very happy travelling on other airlines that offer better service and better prices

24 Aug 2011

Total posts 1283

What is the difference between a fixed dollar upgrade and just paying for a ticket to be changed from Economy to Business Class like has always been available?

18 Nov 2015

Total posts 125

My guess is that if it's a busy flight, the cost of a "Confirmed Upgrade" is going to be pretty much the difference between the fare you paid the the cost of the fare of the upgraded class. Might be cheaper on quieter routes/flights.

Qantas - Qantas Frequent Flyer

26 Sep 2022

Total posts 10

Well this is bitterly disappointing (but not surprising from Qantas). 

13 Feb 2017

Total posts 22

Lufthansa does this but your status and points earning is in the upgraded class, not the original one.

23 Apr 2022

Total posts 3

If this route offers a discount on securing a business class seat (i.e. cheaper to buy economy + upgrade than buy business outright), then this will hugely diminishes the value of maintaining Platinum & Gold status, if anyone willing to pay can jump to top of upgrade queue. 

Even if its not a discount, it diminishes the value - e.g. business travellers required to fly Economy due to company policy electing to upgrade out of own pocket. 

Very disappointing. 

Qantas - Qantas Frequent Flyer

14 Jul 2021

Total posts 4

I reach Lifetime Gold later this year. I'd already been working the pros and cons of continuing to fly Qantas (loyally) and keep annual Platinum as a  more likely way of securing a Classic Upgrade Reward seat in Business. If this reduces the odds of me getting an occasional flatbed in long-haul business, it makes it much more likely I'll start shopping around for other carriers.

Qantas - Qantas Frequent Flyer

12 Mar 2017

Total posts 6

I gave up flying QANTAS business class three years ago because I was sick and tired of the way they were treating their customers in the frequent flyer program. I haven’t flown Qantas business ever since because I get much better value and a better service by trying out all the other business classes that fly out of the Australia. One of the great perks of retaining platinum was the ability to easily upgrade from economy to business if there was space now it’s not even worth it. What really cemented it for me was the last time I was at the first class lounge in Sydney. It was a second rate service and that’s what was the final nail in the coffin for me to want to retain platinum. This month I’m trying out China Eastern business class from Sydney to Milan and it only cost $5500 return. You still get champagne, you still got a lie flatbed. And it’s fantastic value. QANTAS, you have lost it.

Singapore Airlines - KrisFlyer

12 Apr 2017

Total posts 211

Chine Eastern is pretty good, not quite Emirates, Cathay or Singapore Airlines, but perfectly good for the price.

iM
iM

Qantas - Qantas Frequent Flyer

27 Jul 2016

Total posts 60

You still get champagne on China Eastern, but you have to ask for it and it's a bit hit and miss. They also run out of wine at times. And yes, you get a lie-flat bed but there's not a lot of room in their suites. I've flown with them several times because the value is hard to beat, but then you end up with things like prawns under the baked beans beside the eggs on your breakfast plate. As they say, you pay your money and you make your choice…

22 Jan 2018

Total posts 5

I’ve been doing much the same as you, Drew. I’m Lifetime Gold.

I used to fly a lot of QF Business internationally, but with the current pricing versus other carriers, I just can’t justify it anymore - QF fares are significantly higher.

Flew CX yesterday from NKG to CGK and it was excellent.

I regularly fly MH and will be doing CGK–SYD next week. It’s probably a notch below QF and CX in terms of the overall experience, but it’s hard to beat the value at the moment.

Like you, I’ve been trying a range of other Business Class options - Xiamen, Hong Kong Airlines, China Eastern, Sichuan. Generally a step down from QF/CX in terms of soft product, but when you factor in pricing, it becomes increasingly difficult to justify paying the QF premium.

At this stage, I’m not sure I’ll hit the 1,400 Status Credits next year to retain Platinum and I’m no longer inclined to chase it.

Qantas - Qantas Frequent Flyer

16 Jan 2018

Total posts 65

Interesting observation. I flew QF business a few times, mainly through points upgrade, and I really do NOT think their soft products, nor hard products, are any better than MH or other Asian carriers. Qantas business class is really not worth paying with hard cash, ever. The price is significantly undisputably higher than other carriers with subpar products.

Qantas - Qantas Frequent Flyer

08 Mar 2022

Total posts 17

So another thing I need to pay for to get the same access to benefits going forward.

This is just going to reduce the pool of available prem cabin seats so my points upgrades have lower probability of being granted. Thats after said upgrades already cost more points for the same routes.

The points game and gunning for Plat each year just arent worth it anymore. LTG and Ill just stay with that rather than shifting spend.

Joe
Joe

03 May 2013

Total posts 713

Don't worry about classic reward seats in J, we now have Philippine Airlines for that.

iM
iM

Qantas - Qantas Frequent Flyer

27 Jul 2016

Total posts 60

I (finally) reach Lifetime Gold next week. I never fly QF  business beyond New Zealand these days because the product is stupidly overpriced and the aircraft old and unimpressive. I retain Platinum through DSC offers (I'm retired and self-funding) because of the Sydney and Melbourne First Class Lounges, and the benefits of Oneworld Emerald when flying longhaul with my preferred carriers (usually out of Asia). This latest move by QF is another nail in the loyalty coffin, but at least I got to live through what I consider the glory years of Qantas premium travel. Very sad now…

18 Nov 2015

Total posts 125

In terms of flying premium (PE, Biz or First) for me having nice wines and nice food is... not very exciting. I can have nice wines and nicer food any day of the week. And food in the air is all reheated stuff anyway (give me a fresh cooked cafe meal over even a first class meal). The benefit is the hard product - the seat, the comfort of it when it becomes a bed, and now in 2026 the speed of inflight wi-fi. I flew Hawaiian Airlines recently across to North America and had 200Mbps internet from the gate at Sydney Airport, through to the gate at Honolulu, and then from there to the gate at LAX. No drop outs, no speed blips: a steads 200Mbps all across the Pacific. And that really really helped the time go by.

Qantas - Qantas Frequent Flyer

08 Feb 2014

Total posts 17

I was a loyal Platinum flyer for many years with both Qantas and also Virgin Australia.  I would keep my platinum between both airlines, but since Qantas have decided to treat their loyal customers poorly, i have just gone with Virgin Australia.  They are an airline that know how to look after their loyal customers.  Their food offerings are fantastic and also the Virgin lounge is so much better than the Qantas Business Lounge.  I haven't not flown with Qantas for over 2 years.  I fly with VA for Domestic and any other reputable airline internationally.  They just keep moving the goal posts and I see less benefits with them for being loyal.  Virgin Australia is my preferred airline. 

I only fly long haul once a year and I have QFF points to use.  I'm thinking of flying with Cathay Pacific next year, or possibly Finnair.  I've flown Emirates a few times and I like their business class, but I want to avoid the middle east.  This year I flew with Singapore airlines.  I don't think I've ever used points to fly, might have a look at hotels instead.  I don't think it's likely to save any money paying for an upgrade, so no point.

QF

01 Jul 2016

Total posts 3

Yep.  A few J Class flights on SQ, ANZ and AC and now one step away from Gold Velocity.  

Goodbye QFF.  I still maintain Gold Life on QF, which will be exploited when necessary, just as QF have been exploiting us for years and treating us loyal Platinum members as second class citizens.  No more broken down A330s for me, just excellent service on A350's and modern Dreamliners.

Shame on you Hudson and the rest of your Customer focussed (not) Executive.

Qantas - Qantas Frequent Flyer

08 Feb 2014

Total posts 17

Virgin treat their Platinum and Gold members so much better than Qantas.  Hence why I don't bother flying with Qantas anymore.  All my international are with other airlines now.  Qantas will have to do a lot to get me on their planes. 

Qantas - Qantas Frequent Flyer

28 Sep 2021

Total posts 36

The ACCC should be looking at this and going back over 20 years of the QFF Classic flight rewards and the misleading enticements that have you believe that you can fly SYD to LHR in Business Class for 144,600 points + taxes.

However, whenever you try, nothing is available at that points level

If this is not unconscionable and/or misleading conduct, I don't know what is.


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