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  • New Virgin Business domestic verdict

    May 04, 2021, 12:18 PM

    For me, the onboard catering is not as good as it used to be but the lounge experience is much better. I dont drink alcohol, and the range of juices and soft drinks onboard my flight the other day was very poor. They used to serve fresh OJ, for example, now it is the long life processed stuff. I ...

  • Virgin Physical Cards and Packs

    Dec 07, 2020, 12:37 PM

    +1. You only receive a letter and a new card. If you need new luggage tags you can just ring up and the Velocity team will organise for you. I've done this many times, as they often break.

  • I had the same problem late last year/early this year but got it sorted eventually. At first I tried submitting the missing points claim via the Velocity portal but after a couple of weeks I checked back and it had given an error message. Then I phoned up and was advised to email scanned images o...

  • I'm at Beijing airport right now and just observed a customer doing exactly this. Different airport, different airline, but does demonstrate that it is technically possible for the airline/airport IT systems to accommodate.

  • New Abu Dhabi Midfield Terminal

    Jul 18, 2019, 09:13 PM

    I'm wondering if anyone knows the status of the new Abu Dhabi Midfield Terminal, which I believe is scheduled to open by the end of the year? There is surprisingly little info in the media about this.As a VA Platinum cardholder, I am also curious about whether there will likely be a new First Cla...

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