Virgin Australia ends Servcorp CBD Business Lounge access

By Chris Chamberlin, November 2 2016

IN BRIEF | Virgin Australia Velocity Gold and Platinum members will no longer receive complimentary access to Servcorp CBD Business Lounges from December 1 2016.

This little-known perk began in August last year, with top-tier travellers given one free CBD lounge visit per calendar month simply by presenting their Velocity Frequent Flyer card at Servcorp offices in 22 countries, with locations across Australia, Hong Kong, Singapore, New York and more.

There, guests could plonk their laptop and work for just a few hours, or even the entire day, amidst a shared office environment with complimentary tea, coffee and wireless Internet – not unlike an airport lounge.

Servcorp will also cease awarding Velocity points from December 1 2016 on all paid services, while its bonus offers of up to 20,000 Velocity points upon signing for a new serviced office will too be withdrawn from the same date.

Also read: Virgin Australia shakes up international airport lounge access

Chris Chamberlin

Chris Chamberlin is the Associate Editor of Executive Traveller and lives by the motto that a journey of a thousand miles begins with a single step, a great latte, a theatre ticket and a glass of wine!

Qantas - Qantas Frequent Flyer

21 Jul 2014

Total posts 139

A lot of changes happening at the higher end of Velocity. They may start to test their customer loyalty soon with too many drip fed changes.

15 Aug 2014

Total posts 5

Was looking at reasons to switch back to Velocity, i guess that's another reason not to switch. This was a really handy perk. 

13 May 2016

Total posts 32

I don't imagine many people used this perk.

I find this disappointing as I have used the Servcorp Lounge Access before and found it quite beneficial for when I need to do business abroad.

30 Jun 2011

Total posts 50

I used it a couple of times and also paid up for private meetings rooms a few times as well, so the arrangement did drive a little bit of revenue Servcorps way.  Disappointing, wonder what is next to go.

Virgin Australia - Velocity Rewards Platinum

29 Aug 2014

Total posts 38

Ahhhhh Whyyyyy... It was handy and unique perk of VA high tiers :(

Qantas - Qantas Frequent Flyer

28 Oct 2011

Total posts 327

I fear the accountants are exerting control over JB. Once the accountants start actually running a business, it's usually a downhill slide ......

Virgin Australia - Velocity Rewards

09 Jun 2014

Total posts 9

I used this both domestically and internationally. Really disappointed to see this go :((

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