Qantas Frequent Flyer Platinum One invitations to special events?

10 replies

highflyer

Qantas - Qantas Frequent Flyer

Member since 10 Apr 2012

Total posts 178

To all the QF P1's out there… just wondering how often do you get invites to QF events? Been almost a year now and still haven't gotten any invites to any functions… am i just unlucky and haven't gotten the pick, or is there something i'm missing?

reno

Qantas - Qantas Frequent Flyer

Member since 20 Sep 2013

Total posts 316

I have had several invites over recent years,but being US based they are difficult to get to as most are in australia.However i have been to a couple of P1 events in LA and i do believe they were for US based P1"S.Highflyer i would contact QF so you can enjoy all events of interest to you.

Merc25

Qantas - Qantas Frequent Flyer

Member since 29 Jun 2013

Total posts 317

Hi Highflyer,I get invited to most events ,it is important to fill out you preferences on your profile form at  Qantas.com and state motor racing etc .

PLATY

Member since 19 Jan 2012

Total posts 138

Highflyer, I have been P1 for about 14 months and am CNS based for my QF details.

I have been invited to one event - The Cairns Races, but wasn't available for the date offered.

I wrote to QF P1 team to question the lack of invitation once I had been  P1 for about 6 months and their response was there weren't many events local to my area.

I replied that I was travelling frequently up and down the east coast, spend almost 6 months a year in BNE, and happy to travel to events of interest and was thus open to invitations without geographic restriction.

In the remaining period of membership I did get one call to go a Wallabies game (even though I had not ticked an interested in rugby) but declined expressing an interest in the Ashes.

I have never heard back about any other event.

My conclusion - invitations depend on your stated location.

Being P1 has been a completely underwhelming experience with the sum value being three saved booking fees on flights I could have booked online anyway. 

521303

Member since 03 Jan 2012

Total posts 60

Platy, you've confirmed my suspicions!  I've achieved ordinary Platinum for over ten years on the trot but never gone for P1 status as there seems little benefit for all the extra Status Credits required with Qanta.  Soon as I get my SCs up to 1200 for the year for ordinary Platinum, I jump to other carriers for the rest of the year.  As with a lot of things, Qantas under Joyce are missing out a lot with their P1 program - just too stingy on the benefits IMHO.  Look how it took them to team up with Emirates to start offering limo service for J class - that should have been a P1 bonus years ago.

PLATY

Member since 19 Jan 2012

Total posts 138

To be fair, I should add they sent to two bottles of very good wine.

The bubble burst for me when I discovered that the P1 so-called 24/7 hotline:

  • has limited scope (e.g. doesn't help with bookings)
  • is manned by one person outside Aussie M-F office hours and diverts to voicemail
Then not being invited to anything for 6 months proved the point - a poorly thought through and meagre benefit set.

Again, to be fair, the coal face staff have been very professional (greatly appreciated).

And I did get to seat selection before others.

Obviously if you are an international traveller relying on upgrades you might get more value.

IMHO one almighty missed opportunity by QF to look after their most loyal customers.

Another example, I didn't fly with QF for about 3 months whilst P1- I was slightly surprised they didn't contact me to see if there was a problem.

If you are someone not relying on upgrades I can see virtually no benefit to P1. Better to divert your flights to nother FF scheme  once you reach your desired QF status or Gold or Platinum and forget aspiring or chasing P1.

PLATY

Member since 19 Jan 2012

Total posts 138

PS. I might add that QF management are just as completely disinterested in engaging with P1 customers as any other customers when there is good or bad constructive feedback to share.

Such as shame because the coal face staff are mostly great.

highflyer

Qantas - Qantas Frequent Flyer

Member since 10 Apr 2012

Total posts 178

Thanks guys, i have all my preferences and interests filled out, seems like i'm just unlucky... doesn't seem to be many events in Adelaide or Perth... but travel frequently to Melb and Sydney, so would be more than happy to alter plans to attend an event... ah well.. we'll see how it goes... maybe a quick email to the QF P1 team may help... 
Platy - agree with you, the benefits have been a bit underwelming being P1...was hoping for a bit more, but oh well,...

TheRealBabushka

Member since 21 Apr 2012

Total posts 2,059

Just a point not strictly related to Plat 1 or Qantas. How do airline engage with high status frequent flyers who are not extroverts? 

Personally I find these events and other "networking" type events more of a necessary evil. I can't imagine volunteering to attend such events.

Do airline marketing departments just assume all high status frequent flyers are Type A personalities?

AusFlyer

Member since 10 Mar 2011

Total posts 137

I have been well looked after as a P1. I have been invited to a few events, a couple I didn't attend because I was away and others that I did which were well organised and enjoyable. I have been upgraded on flights a number of times, in fact probably more times than not, and always feel that I am well recognised for being a valued customer.

My only grudge with P1 is that I feel it de-valued the other layers, including Platinum. I don't think QF should have introduced another layer to their program but rather should be focusing on ensuring that all passengers, regardless of status, are treated well and looked after.

PLATY

Member since 19 Jan 2012

Total posts 138

I'm glad to hear you're getting some good value from your well earned status, AusFlyer.

I totally agree that QF should seek to value all customers and should have comsolidated the Platinum level rather than raise Gold benefit relative to Platinum and add the P1 level.

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