Qantas - Qantas Frequent Flyer - Chairmans Lounge
Member since 01 Sep 2011
Total posts 91
Can anyone tell me why an airline would change $30 because I paid for an international ticket on an AMEX card? Is that not a bit OTT?
Qantas - Qantas Frequent Flyer
Member since 02 Jul 2011
Total posts 835
Because they have a flat fee...
It's an expensive fee on a $200 economy ticket to NZ at 15%. It's a cheap fee on $15000 first class ticket to New York at 0.2%.
And there are a number of ways to avoid it including using Poli and Vouchers
Member since 28 Sep 2011
Total posts 302
A flat rip-off. How many $200 tickets do they sell compared to $15000?
I've been told Poli is not as safe from hacking as credit card payments. $30 for that advantage is still a rip off.
Member since 25 Sep 2013
Total posts 371
Actually (and assuming we're talking about Qantas), trans-Tasman flights ex-Australia are treated the same as domestic flights as far as credit card payments are concerned; the fee is AUD7. All other international flights ex-Australia paid for by a credit card attract the AUD30 fee.
Member since 30 Aug 2013
Total posts 148
Because they can. It's that simple.
That I know but its just highway robbery.
Qantas - Qantas Frequent Flyer Platinum
Member since 07 Feb 2013
Total posts 431
You can whinge as much as you like it isn't going to change anything
Virgin Australia - Velocity Rewards
Member since 16 Dec 2015
Total posts 12
There are a few reasons.
Accepting Scheme Card payments involves a number of costs:
Member since 13 Jul 2012
Total posts 150
Though somehow airlines in the rest of the world don't seem to realise how terribly expensive those credit card payments really are...
I guess I'll take the "Because they can" answer as more plausible...
Member since 21 Apr 2012
Total posts 2,059
Businesses will charge whatever amount they can get away with. Marketing 101: Price charged is not a function of cost.
Any failure to address the disconnect between what is charged and the value received (convinience of a payment system) is down to:
I do not understand why in Australia, the regulators are not doing more to eradicate fees altogether. No one has convinced me of the argument to maintain fees for credit card transactions or the amount charged.
Its pretty amazing. Its not as if someone is there physically processing the transaction. Its not as if it involves the cost of one of the old paper tickets. It's not as if its covering the cost of postage etc. Its just a rip off.
Member since 19 Feb 2014
Total posts 90
Because it's a rort, nothing more or less.
Oh no doubt and nothing will be done about it. ACCC should be looking into this just like the check into other credit card fees. This is a cash cow.
Member since 11 Jun 2013
Total posts 9
Actually its the RBA that sets the credit card interchange fees and whether the surchage can be passed onto the customers. A few years back they changed the rules to allow the merchants to charge whatever they want to the customer for the use of credit/debit cards.The ACCC is more concerned about drip pricing and whether fee-free options such as BPay and Poli are provided to customers.
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Can anyone tell me why an airline would change $30 because I paid for an international ticket on an AMEX card?
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