Is Singapore Airlines business class really uncomfortable, or is it just me?
14 replies
Hi Guest, join in the discussion on Is Singapore Airlines business class really uncomfortable, or is it just me?
Hi Guest, join in the discussion on Is Singapore Airlines business class really uncomfortable, or is it just me?
APACPete
APACPete
Qantas - Qantas Frequent Flyer
Member since 09 Jun 2017
Total posts 58
I have used Singapore Airlines quite a bit recently up through Asia in both PE for daytime flights to and from Singapore and J when my travels take me beyond and found flights to be reasonably comfortable. Did a recent trip to the UK in J and it was awful. The fold down bed is inconvenient and surface quite hard. I am 6"2 and found jamming my feet into the pokey corner just plain awkward. On one leg of the trip I had a bulkhead seat. The TV was too far away and the bed did not have enough length for me to stretch out at all. Dare I say it, Qantas Skybed 2 is more comfortable.
StuParr
StuParr
Virgin Australia - Velocity Rewards
Member since 01 Mar 2012
Total posts 203
I find the new generation J quite narrow and short for my feet as well. I generally think it is really good, however it is a downside for me. One thing I try to do is not have to go to Europe as much as I can, as that second flight from SIN to the EU is horrible and it doesn't matter what class I'm in, I'm all fidgety and can't settle in.
While it isn't as private, I really find the Air NZ J comfortable when I'm on my US trips. I think SQ should add in a mattress like NZ and the other herringbone using carriers do.
plad
plad
Singapore Airlines - The PPS Club
Member since 16 Jun 2017
Total posts 59
I have flown the 777-300er and the A380 several times in J, admittedly several years ago, and found it very comfortable, and no problem sleeping. The A330-300 SIN-ADL on the other hand is a nightmare.
jhor
jhor
Member since 18 Nov 2013
Total posts 61
I agree, there's a real lack of foot room and the bed isn't especially soft. I will probably be downvoted, but I too prefer Qantas Skybed 2. I don't find it as bad as everyone else seems to, and aside feeling very close to my neighbour in that configuration, I find it quite comfortable.
mushmush
mushmush
Singapore Airlines - The PPS Club
Member since 14 Nov 2013
Total posts 40
I agree with what seems to be a general consensus. I use points now to upgrade from business to first with SIA, i travel monthly from Sydney and for me the 300ER and A380 are both uncomfortable, both are an old product. Even the new seat which i had the luck of traveling on once on the 300ER is small, narrow and still hard. Even the first product which is being upgraded still struggles, on my last trip in April the return leg was the new layout which only had 4 first on the 300ER, the table would slide up or down, the seat kept getting jammed, the supervisor had to jolt it back a few times to unlock it. Then when it was stuck in recline the final time he gave up and gave me a voucher for duty free lol.
Tancho
Tancho
Singapore Airlines - KrisFlyer
Member since 31 Jan 2013
Total posts 38
Yes as a long time SQ flyer, I can say that your comments are justified. The fold down bed is like sleeping on concrete. They should think about some kind of topper like you get on several other airlines, e.g. Emirates.
mushmush
mushmush
Singapore Airlines - The PPS Club
Member since 14 Nov 2013
Total posts 40
I find that SQ must be one of the few top airlines that has such a large mish mash of hard products accross their fleet. The A330 is a angled flat seat and horrible, 777-200 has 4 variants, 300ER has 3 variants, A380 is now worn and outdated.
elchriss0
elchriss0
Virgin Australia - Velocity Rewards
Member since 13 Jan 2015
Total posts 80
I think the main downside is the lack of padding. I can lie down fine in the bulkhead seats without the foot hole and also feels more open due to the distance of the bulkhead. I have upcoming flights in SQ J on 77W, A333 and my first time on the A359 so I wonder if that's any better.
aggie57
aggie57
QF
Member since 04 Apr 2014
Total posts 136
100%. I just did LAX - NRT - SIN. 20 hours travel, 18.5 in the air. I'm 6' 4" and simply don't fit. My wife is 5' 2" and she's fine. For me when I recline the seat the limited legroom disappears completely and it's really uncomfortable anyway.
Funny thing is I was thinking exactly the same thing vs Skybed 2. I'd much rather that than the current SQ offering.
Zac
Zac
Member since 23 May 2014
Total posts 19
I thought it was just me... but yeah I find SQ really uncomfortable for sleeping. the fold down bed is hard as a board, and you always seem to be rubbing against exposed bits of velcro. Unrelated, but the SQ SilverKris lounge in Singapore T3 has been an absolute zoo when I've been through, nicer to sit in the terminal somewhere and order a cocktail. So I've been choosing Cathay and Etihad for my European business trips.
Notso Swift
Notso Swift
Qantas - Qantas Frequent Flyer
Member since 06 Oct 2016
Total posts 32
If you are a side sleeper (like me) it is too hard, a topper would probably fix it - room is not an issue though and I am 195cm with Size 12's
They are still the benchmark as an onboard business class experience
Yanni
Yanni
Aegean Airlines - Miles & Bonus
Member since 15 Jun 2016
Total posts 49
I just flew on the A350 (MXP-SIN) with the new Business product and absolutely loved it. I'm tall and found the seat as comfortable as anything else in skies. The bed was not too bad either and didn't find it too hard. From my experience, Singapore Airlines are on a whole new level in Business Class compared to the likes of Emirates, Qantas, Qatar and so on.
ozind95
ozind95
China Southern Airlines - Sky Pearl Club
Member since 30 Sep 2013
Total posts 3
I feel Singapore Airlines losing its mojo ,only the "Singapore Girl" is reason most of my family fly with them.In Business Class facilties ,I feel that they are decade behind the GulF Carriers.
xtfer
xtfer
Virgin Australia - Velocity Rewards
Member since 14 Mar 2017
Total posts 159
I don't mind the new lie-flat seat. It's very good for sitting in. :)
As a bed though, it is a bit awkward. The footwell is cramped, the airbag on the seatbelt is uncomfortable (and, one suspects, probably useless), and you will always have your head lower than your feet due to the way the mattress folds over and the angle of the aircraft in cruise (on a 777, at least).
Bruce777
Bruce777
Aegean Airlines - Miles & Bonus
Member since 17 Sep 2017
Total posts 26
I flew Etihad and I thought that was a hard sleeping surface... makes me glad I didn’t choose SQ. Their business class is hyped but in reality the wide seat (28”) is not worth the reduced foot space and the discomfort of the bed in general. How can they be number 1 airline globally and have a business class product that people would choose Qantas Skybed II over?