Virgin Australia - Velocity Rewards
Member since 12 Apr 2017
Total posts 28
Member since 06 Aug 2017
Total posts 71
Qantas - Qantas Frequent Flyer
Member since 21 Jan 2014
Total posts 217
Virgin Australia - Velocity Rewards Plantium
Member since 19 Jun 2013
Total posts 82
Air New Zealand - Airpoints
Member since 31 Oct 2016
Total posts 189
Member since 20 Jun 2014
Total posts 38
Member since 22 Dec 2016
Total posts 33
Member since 11 May 2017
Total posts 10
I understand completely.
Had the exact same issue previously when I was upgraded to platinum with only 985 SC because I had to claim missing points/status.
I recommend being vigilant about tracking your status credits in future and only letting Velocity know about missing points/status when you wish to be upgraded (which may come even when you're just short).
Member since 10 Jan 2012
Total posts 64
Member since 23 Feb 2017
Total posts 15
Jetstar Airways - Qantas Frequent Flyer
Member since 08 Mar 2017
Total posts 4
Member since 24 Jan 2017
Total posts 5
I am 14 status credits away from retaining Gold (one SYD-MELB flight), and my Gold status expires in a month. Sadly doesn't look like I have any more work travel scheduled next month, so may go back to Silver.
Has anyone been in a similar situation, contacted Virgin, and been offered Gold for another year, given such a low threshold is required to retain status?
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Bumped up to Velocity Gold early!
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