Member since 31 Mar 2014
Total posts 217
There was talk a while ago about Virgin upgrading their catering, but I haven't seen anything since. I had 3 flights over Christmas with them, 2 econ and 1 business and I can certainly say the catering, especially economy, is substandard. I was also unable to find meal times. Of 2 flights, I would have expected a proper meal.
Virgin Australia - Velocity Rewards
Member since 24 Aug 2011
Total posts 384
VA will mention upgraded Y catering every 12 to 18 months, then nothing will come of it. There has been a slight change in the Y snacks lately, J seems to have stayed the same. Remember - if you're in domestic J there are the "pantry" options or you can ask for something from the Y menu at no charge.
Qantas - Qantas Frequent Flyer Platinum
Member since 07 Feb 2013
Total posts 431
SOP for virgin, you have been spoilt by qantas
Qantas - Qantas Frequent Flyer
Member since 19 Jun 2017
Total posts 62
What you describe as catering, even for J class to the coast, it's an insult, at least you get a better toastie with QF. VA needs to think about catering as a way to really get more people into their scheme and stop being substandard to QF.Unfortunately, after having flown QF yesterday and getting dinner during an hour trek from Sydney-Melbourne, it confirms why I keep staying away from VA... their lack of self owned international lounges, lack of alliance, and substandard catering for non-biz passengers makes me think that they are not worth giving them my money... but each to their own.
Member since 22 Dec 2012
Total posts 12
Virgin 'catering' is a cruel joke. A small bag of pretzels or a quarter sandwich for dinner? Pathetic.
Member since 27 Jan 2017
Total posts 37
The economy snacks are just that they are snacks. For me it’s just fine I fill up in the lounge and about 90% of the time it’s significantly cheaper than Qantas.
Member since 17 Aug 2012
Total posts 1,285
[/QUOTE]Sorry, but that doesn't fly: the Qantas domestic economy snack service is actually substantial, with large biscuits and generous packages of snack mixes, and even fresh fruit; meanwhile, the Virgin Australia one is pitiful portion, barely a quarter of what Qantas serve.Honestly, what's the point of being cheaper than Qantas if all your product is is a glorified Jetstar with one Tim Tam?
Member since 09 Aug 2016
The VA catering is a joke in Y. It also peeves me when they hand you the little biscuit or whatever then when you ask to buy a sandwich or wrap or something as well, you get an eye-roll or an audible sigh like them providing that for you is some major inconvenience for them.
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