Member since 25 Nov 2016
Total posts 14
Has anyone found lately, that if you book a Jetstar Domestic, and have the PLUS option, that your status credits and points do not automatically get credited to your FF account and you actually have to check and make a physical claim for missing points.
Member since 21 May 2014
Total posts 171
This isn't new
Qantas - Qantas Frequent Flyer
Member since 23 Dec 2017
Total posts 90
Mine has been credited every time but takes between 7-10 days from the flight being completed. Did you wait out the full 7-10 days? It eventually arrives.
Just checked my Qantas FF account...it was credited 11-17 days after my flight was completed!! But it was done without me chasing them. If you require those SC's in a hurry to chase status, best not to rely on JQ crediting them quickly. They eventually turn up in your account, just not that soon.
Member since 17 May 2015
Total posts 32
I flew Jetstar on 18 December and didn't receive points/status credits until 3 January (16 days later). I was just at the point of logging a missing points claim with Qantas when the points came through. It's hard to understand why in this day and age it takes so long for these things to process. Is it unreasonable to expect that points credit immediately or at the very least within 24 hours?
Member since 12 Jul 2013
Total posts 27
Have you tried VA yet, QFF points and SC credit has spoilt us all
Qantas - Qantas Frequent Flyer Platinum
Member since 07 Feb 2013
Total posts 431
Yes it's unreasonable especially with a low cost carrier, common sense really
Hi Guest, join in the discussion on
Suspect Behaviour by Jetstar
Already have an ET account? Log in below.
Signing up with Executive Traveller only takes a second and lets you
interact with our community. It's completely free and we'll never pass your information on to
Didn’t receive an activation email? Resend one to yourself here.
If you’ve forgotten your password, simply enter your email address
below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.
If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.
Subscribe to our free newsletter and get the latest news, reviews, tips and more sent straight to your inbox