I have been doing more frequent purchases via Qantas Shopping so I get extra points. I have noticed even when doing purchases through the same vendor eg Woolworths (via the Qantas link), I don’t always get the points.
When I enquire they just say it’s not recorded and you will get nothing!
Has anyone else experienced points not getting recorded even though you purchased via Qantas Shopping and jumped through their hoops ?
1) Have you checked your shopping history, this is a new feature of the points mall to help gauge if your transaction has indeed landed.
2) Points used to post after 30 days. However people were gaming the system, and returning goods after 30 days. Points can now take up to 150 days to post which makes things harder to track.
I haven't used it as of late as much due to the change in number 2, but can see how it is frustrating to keep track of.
1) Have you checked your shopping history, this is a new feature of the points mall to help gauge if your transaction has indeed landed.
2) Points used to post after 30 days. However people were gaming the system, and returning goods after 30 days. Points can now take up to 150 days to post which makes things harder to track.
I haven't used it as of late as much due to the change in number 2, but can see how it is frustrating to keep track of.
1) Yes checked my history.
2) It seems weird that some transactions come show pending in 2 days and other don’t show after 15, when it’s the same vendor.
I have given up keeping tracking and will just collects what hits. Big transactions I will watch like a hawk!
I think the issue here is the short timeout on the Qantas shopping site. This means that it's possible that by the time you decide on your item and are ready to purchase your session already expired.
You should first navigate and decide exactly what item you'd like to buy, then login to Qantas shopping again and quickly purchase the item before your session expires.
I think the issue here is the short timeout on the Qantas shopping site. This means that it's possible that by the time you decide on your item and are ready to purchase your session already expired.
You should first navigate and decide exactly what item you'd like to buy, then login to Qantas shopping again and quickly purchase the item before your session expires.
Great thinking, I have actually been doing that lately for s different reason. My theory was the cookie tracker may not be tracking so well when changing a heap of pages e.g. doing groceries.
Aidan
Aidan
Member since 05 Dec 2018
Total posts 94
Hi there,
alexalex
alexalex
Member since 25 Jun 2017
Total posts 6
same story here! my guess is that this may have something to do with a browser you use
mannej
mannej
QF
Member since 21 May 2014
Total posts 176
Two quick things
1) Have you checked your shopping history, this is a new feature of the points mall to help gauge if your transaction has indeed landed.
2) Points used to post after 30 days. However people were gaming the system, and returning goods after 30 days. Points can now take up to 150 days to post which makes things harder to track.
I haven't used it as of late as much due to the change in number 2, but can see how it is frustrating to keep track of.
Aidan
Aidan
Member since 05 Dec 2018
Total posts 94
Two quick things
1) Have you checked your shopping history, this is a new feature of the points mall to help gauge if your transaction has indeed landed.
2) Points used to post after 30 days. However people were gaming the system, and returning goods after 30 days. Points can now take up to 150 days to post which makes things harder to track.
I haven't used it as of late as much due to the change in number 2, but can see how it is frustrating to keep track of.
1) Yes checked my history.
pkjames
pkjames
Qantas - Qantas Frequent Flyer
Member since 21 Jan 2017
Total posts 44
my workaround is to also enable the va portal, and hoping one will be able catch the transaction
Aidan
Aidan
Member since 05 Dec 2018
Total posts 94
Can you double dip ? 😊
avw611
avw611
Qantas - Qantas Frequent Flyer
Member since 29 Jan 2019
Total posts 14
I think the issue here is the short timeout on the Qantas shopping site. This means that it's possible that by the time you decide on your item and are ready to purchase your session already expired.
Aidan
Aidan
Member since 05 Dec 2018
Total posts 94
Great thinking, I have actually been doing that lately for s different reason. My theory was the cookie tracker may not be tracking so well when changing a heap of pages e.g. doing groceries.
Aidan
Aidan
Member since 05 Dec 2018
Total posts 94
Just a follow up to help other users.