Member since 20 Sep 2017
Total posts 16
Has anyone ever had any luck getting Qantas to switch Emirates metal flight to Qantas outside normal process?
I'm flight to London on Wednesday evening on EK metal with QF flight number (in Economy). I booked EK because I needed to leave in the evening. Booking was made with AmEx travel to use my $500 credit.
I now could leave a bit earlier. I'd love to switch to QF metal so I could request an upgrade. QF will not talk to me because it is an AmEx (i.e. travel agent) booking. All flights on the day are sold out in Economy so AmEx can not change my reservation.
It seems to me that it would be in Qantas' interests to switch me to Qantas metal if it were possible as I want to use points to upgrade. They are oversold in Economy but not Business. I have Platinum status. Do you think that the Pt FF helpdesk might sort me out?
Qantas - Qantas Frequent Flyer
Member since 20 Aug 2014
Total posts 141
So you're saying economy is already oversold, and you want them to put you onto that flight so it's even more oversold? I'd say you have no chance.
Member since 20 Mar 2012
Total posts 196
Near zero chance. You're booked in economy with another airline through a third party website, with flights already oversold.
Singapore Airlines - KrisFlyer
Member since 08 Jun 2018
Total posts 144
As mentioned - pretty much no chance I'd have thought. Worth a call perhaps to see, but I would adjust your expectation levels to their lowest setting.
To be honest my expectation levels are set very low. I'm just wondering if there are any options. Who might I call? Is it worth just pitching up early and trying my luck? Worst case I just have to sit in the international first class lounge for 8 hours.
Member since 02 Sep 2018
Total posts 352
I would call Amex first and see if there's anyway to change this since they are your travel agent. But without a schedule change or equipment swap, I doubt they'll change your flight without charging you. Also, have you checked that your flights that you want to be moved to is still on sale?
Member since 09 Jun 2011
Total posts 40
In addition to all the above, I'm guessing you purchased the cheapest economy fare which would presumably come with a bunch of restrictions on changes as well as change fees.
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