Bumped Up to Platinum Early

7 replies

michaelalbford

Virgin Australia - Velocity Rewards

Member since 05 Aug 2016

Total posts 2

So, I got a nice surprise when I checked on an upcoming flight in my VA app this evening... Despite having only 987 status credits, I've been bumped up to Platinum prematurely.

Has this happened to anyone else?

I'm obviously thrilled, but curious too – is this sort of decision made by a human who checks and thinks “yeah, close enough” or is it an automated process? If the latter, what's the threshold for an early upgrade? Does it take into account my future bookings?

Brandon Loo

Member since 10 Jul 2018

Total posts 105

It's definitely been reported to happen before. I've personally been bumped early to VA Gold the first time I was qualifying for it.

However, I'm not sure about the processes behind it, whether it's automated or not.

Sibelius

Virgin Australia - Velocity Rewards

Member since 06 Aug 2017

Total posts 97

Some years ago I was given Silver when I was 4 Status Credits short.

ZQN Fan

Qantas - Qantas Frequent Flyer

Member since 27 Nov 2017

Total posts 28

Got bumped early to platinum from 982.

QLD David

Member since 06 Sep 2019

Total posts 3

My wife is on about 1,600 status credits but is stuck on gold due to insufficient sectors. She'll tick the sectors off this weekend and then as soon as she gets to platinum she'll also be able to gift gold to one of the kids.

ianbiddle

Member since 02 Sep 2019

Total posts 1

Got bumped up at 983. Email suggested they knew I fell short officially but did it anyway as I was close. If I had received the status credits as quickly as last ones were removed i.e. within a day or two, I would have cracked 1100. Maybe they recognised this. Either way, as first time to plat, I'm chuffed.

Boeing-Tragic

Qantas - Qantas Frequent Flyer

Member since 24 Jan 2018

Total posts 9

Yes, a couple of years ago I found myself around 32 short of keeping Gold, but had overseas flights 8 weeks after the review date adding over 400 SCs. I didn't want to travel on Silver, made a call and they willingly rolled over Gold (letting me then hit Platinum after returning to AUS).

NSCUK

Member since 19 Aug 2017

Total posts 6

Wish Qantas would do the same. Have been platinum for years, and for the first time was close to P1, asked the question and was told 'nope', even though I had flights booked under the double status credits london to singapore return, which would have pushed me over, but had to cancel due to Covid-19. ho hum

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