Malaysia Airlines is offering a full refund on all bookings – even those sold as non-fundable tickets – in the wake of the MH17 disaster.
The airline says that "Malaysia Airlines will adapt the below policy effective immediately until Thursday, 24 Jul 2014"
Passengers who wish to postpone or cancel their travel plans can obtain a refund, including for non refundable tickets.
Enrich [MAS frequent flyer scheme] passengers will also receive fee waivers for any changes to their travel itinerary, as well as refunds of miles should they choose to cancel their redemption tickets.
The waivers will apply through to 24 July 2014, for travel until 31 December 2014.
Passengers who wish to make changes to their travel plans may contact the nearest Malaysia Airlines ticketing office at 13 26 27 (Australia) or 0800 777 747 (New Zealand).
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