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  • Virgin Physical Cards and Packs

    Dec 07, 2020, 11:03 AM

    I received my new VA platinum card about two weeks ago - arrived as the old one expired. It just came with a letter, no pack. From memory you only receive the pack the first time you qualify, renewal has always just been the card. Same with Qantas if I recall correctly.

  • Queensland is it safe ?

    Nov 28, 2020, 11:34 PM

    Anyone can attend any hospital in Australia - how you're charged is all that is different. If you have a Medicare card you'll pay nothing at a public hospital (except ambulance transport costs in some cases). If you are from some countries ie UK, Netherlands & a few others they'll treat you ...

  • Virgin Status Extension

    Nov 28, 2020, 11:27 PM

    I received an email a couple of weeks ago & my new platinum card arrived during the week. My review date was Nov, so seems like it gets confirmed as it expires.

  • Last month in Sydney they couldn't do calamari for me when I requested about an hour early - ended up bringing it about 5mins before it was officially available.

  • Child's age changing during Trip

    Nov 05, 2019, 10:11 AM

    I believe it's the age they are when the trip begins. We had the same thing with a 2yr old a few years ago & at the time the travel agent said as long as they were under 2 for departure it was fine - we didn't end up booking so not 100% sure if this is the case though...

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