Etihad Guest frequent flyer status match

4 replies

dragonfly

Qantas - Qantas Frequent Flyer

Member since 24 Apr 2013

Total posts 36

Has anyone been successful in getting their Etihad FF status match from a promotion earlier this year? Or was that a hoax?

cooper81

BA Gold

Member since 01 Apr 2012

Total posts 75

Mine come through.  BA Gold (OW Emerald) for Etihad Gold.  Took a while though.

SeatNextToYours

Member since 12 Mar 2014

Total posts 115

There've been a couple of Q&As relating to this here on ABT...

Definitely not a hoax - mine was matched in early March to my QFF status.

moa999

Qantas - Qantas Frequent Flyer

Member since 02 Jul 2011

Total posts 835

Appears random.. I have applied twice as QF Plat and never heard back each time...

For some reason those with Gold status QF or BA have seemingly had more success.

SaltyJ

Virgin Australia - Velocity Rewards

Member since 06 Dec 2012

Total posts 155

I was matched Gold to Virgin Platinum, but still haven't received anything tangible from Etihad. My account online says gold, but have written to Etihad twice to enquire about card. Online message said it had been processed at the end of February. At the end of April I emailed them and asked if the card should take 8 weeks. They emailed back within about 6 days and advised I should have it within 2 to 3 weeks. 6 weeks later still nothing.

I am aprreciative of the match and just because I don't have the card doesn't necessarily mean I will not get status benefits. Etihad do however have a bit of a reputation for below par administrative customer service and I can see why.

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