Qantas - Qantas Frequent Flyer
Member since 24 Apr 2013
Total posts 36
Has anyone been successful in getting their Etihad FF status match from a promotion earlier this year? Or was that a hoax?
Member since 01 Apr 2012
Total posts 75
Mine come through. BA Gold (OW Emerald) for Etihad Gold. Took a while though.
Member since 12 Mar 2014
Total posts 115
There've been a couple of Q&As relating to this here on ABT...
Definitely not a hoax - mine was matched in early March to my QFF status.
Member since 02 Jul 2011
Total posts 835
Appears random.. I have applied twice as QF Plat and never heard back each time...
For some reason those with Gold status QF or BA have seemingly had more success.
Virgin Australia - Velocity Rewards
Member since 06 Dec 2012
Total posts 155
I was matched Gold to Virgin Platinum, but still haven't received anything tangible from Etihad. My account online says gold, but have written to Etihad twice to enquire about card. Online message said it had been processed at the end of February. At the end of April I emailed them and asked if the card should take 8 weeks. They emailed back within about 6 days and advised I should have it within 2 to 3 weeks. 6 weeks later still nothing.
I am aprreciative of the match and just because I don't have the card doesn't necessarily mean I will not get status benefits. Etihad do however have a bit of a reputation for below par administrative customer service and I can see why.
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Etihad Guest frequent flyer status match
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