Advice please for my dilemma.

11 replies

obanpointer

Qantas - Qantas Frequent Flyer

Member since 08 Jun 2014

Total posts 308

Advice please for my dilemma. I had a flight in f from MAN to SYD vial Dubai in Emirates (QF) ticket. Quant as are now telling me that the flight is only 2 class 1week from departure, Emirates told them 1 month ago. So my options:

Fly in the business cabin and I pay the extra

Leave 7 hrs earlier on an a380 in f but then have 10 hrs in Dubai lounge

Or fly y to London then qf2 to Dubai in f

I am tempted by the 3 rd but pretty upset, again, with quant as.

aklrunway

Qantas - Qantas Frequent Flyer

Member since 09 May 2011

Total posts 170

*Qantas. Not "Quant" or "quant as"

obanpointer

Qantas - Qantas Frequent Flyer

Member since 08 Jun 2014

Total posts 308

Stupid autocorrect but thanks for pointing that out most helpful, 

obanpointer

Qantas - Qantas Frequent Flyer

Member since 08 Jun 2014

Total posts 308

Perhaps on reflection quant arse would have been more appropriate?

driley28

Qantas - Qantas Frequent Flyer

Member since 07 May 2012

Total posts 302

3rd option seems most palletable to me.

reno

Qantas - Qantas Frequent Flyer

Member since 20 Sep 2013

Total posts 317

I Sir would do the 3rd you list and reconsider any future flights with these two carriers.

Serg

QFF

Member since 12 Apr 2013

Total posts 872

Paying extra for downgrade? Sitting 10 hr in Dubai? I rather fly via London.

TheRealBabushka

Member since 21 Apr 2012

Total posts 2,060

What's the drama? Fly BA to LHR and connect on to the QF service through to SYD, like the good old days before this Emirates nonsense. The hour or so flight from MAN to  LHR in Economy won't kill you. If I recall, the BA lounge in MAN is quite pleasant.

ILIKEPLANES101

Qantas - Qantas Frequent Flyer

Member since 05 Jun 2014

Total posts 87

Go through LHR

Chrisor

Qantas - Qantas Frequent Flyer

Member since 07 Apr 2013

Total posts 134

It's a no-brainer, Option 3 it would be!

AusFlyer

Member since 10 Mar 2011

Total posts 138

I would go option 3 and go through London. If you go with the first option and leave earlier will you qualify for Dubai Connect? At least then you will get a hotel room and can have a look around Dubai if you want to.

Not sure where the mis-communication came from between Qantas and Emirates but it is very unusual for Qantas to make this kind of error and in particular with a passenger flying in First. I have always had good communication from Qantas whenever it has been necessary but something obviously went wrong here. 

obanpointer

Qantas - Qantas Frequent Flyer

Member since 08 Jun 2014

Total posts 308

Only 10 hrs in Dubai so Dubai connect not worthwhile. Apparently ek had informed QF in early May but QF had omitted to tell me. Initially only given option to pay and downgrade to j, reroute was only offered after 20 minutes of wrangling. Not impressed for f class service.

 

once this mess is over who should I write to as customer services have always been useless. .? AJ ? Anyone have a contact address?

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