Member since 22 Jan 2013
Total posts 70
Sorry all, but have to say if you run into May in the HGK lounge you are luck, she is customer service at it's best. As tony jones would say " we'll take that as a comment". Thanks May, thanks QF
Member since 04 Sep 2012
I find the service excellent during April and June as well.
Member since 25 Apr 2013
Total posts 25
There was a chap that seemed like the manager when I was there in July who was nothing short of extraordinary. Not to mention everyone behind the bar that was fun and friendly.
Member since 21 Dec 2012
Total posts 43
Assume you mean HKG not HGK.
Was in that lounge last week as a BA pax. Not impressed. The moment QF128 was called, they packed up the BBQ bar, stopped the plate of the day service, and only had the dodgy food. I walked out and over to the CX lounge in the pier - a little more crowded but far superior offerings.
I cant imagine why any one flying first or with platinum status would ever use the QF lounge in preference to the pier. For gold or business the QF lounge is good, but only for QF flights.
Member since 28 Oct 2011
Total posts 234
I prefer the QF lounge...each to their own.
You would hope that HKG being CXs base, that they would have the better lounges/facilities... I'm slightly bemused why QF should have the best lounges in EVERY port it serves outside AUST. You could always try the BA lounge.
Hi Guest, join in the discussion on
Sorry all, but have to say if you run into May in the HGK lounge you are luck, she is customer service at it's best.
Already have an ET account? Log in below.
Signing up with Executive Traveller only takes a second and lets you
interact with our community. It's completely free and we'll never pass your information on to
Didn’t receive an activation email? Resend one to yourself here.
If you’ve forgotten your password, simply enter your email address
below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.
If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.
Subscribe to our free newsletter and get the latest news, reviews, tips and more sent straight to your inbox