Sorry all, but have to say if you run into May in the HGK lounge you are luck, she is customer service at it's best.

4 replies

Flyman

QFP

Member since 22 Jan 2013

Total posts 64

Sorry all, but have to say if you run into May in the HGK lounge you are luck, she is customer service at it's best. As tony jones would say " we'll take that as a comment". Thanks May, thanks QF

F8

Member since 04 Sep 2012

Total posts 70

I find the service excellent during April and June as well.

milesrolls

Member since 25 Apr 2013

Total posts 25

There was a chap that seemed like the manager when I was there in July who was nothing short of extraordinary. Not to mention everyone behind the bar that was fun and friendly. 

paa

Member since 21 Dec 2012

Total posts 43

Assume you mean HKG not HGK.

Was in that lounge last week as a BA pax.  Not impressed. The moment QF128 was called, they packed up the BBQ bar, stopped the plate of the day service, and only had the dodgy food. I walked out and over to the CX lounge in the pier - a little more crowded but far superior offerings.

I cant imagine why any one flying first or with platinum status would ever use the QF lounge in preference to the pier. For gold or business the QF lounge is good, but only for QF flights.

undertheradar Banned

Member since 28 Oct 2011

Total posts 234

I prefer the QF lounge...each to their own.

You would hope that HKG being CXs base, that they would have the better lounges/facilities... I'm slightly bemused why QF should have the best lounges in EVERY port it serves outside AUST. You could always try the BA lounge.

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