Qantas - Qantas Frequent Flyer
Member since 28 Aug 2014
Total posts 127
Member since 24 Oct 2010
Total posts 997
We've heard a lot of reports of this with regards to the Qantas lounges at LAX, although in all US airport lounges tipping at the bar (dropping a dollar into the jar) is pretty standard Ã¢â¬â at least, for Yanks.I'd not do this at the Qantas lounge of any lounge, however, as I'm led to believe that the staff there are on a (relatively) generous hourly rate so tipping isn't really needed.
Member since 21 Apr 2012
Total posts 2,058
It's interesting isn't it?
Member since 29 Nov 2013
Total posts 437
It is tricky...I frequent the AA, American Express Centurion, and Qantas lounges and only leave a small tip at the Centurion Lounge at the end of my stay (usually to get rid of left over USD 1's!).
Member since 24 Apr 2012
Total posts 1,111
I've had some great service at the Qantas LAX First Lounge, so I'll often give a small tip as a thank you gesture (eg. US$10) when staff go over and above as a small reward. The staff have never requested it, and I don't feel 'obligated' to give one just because it's the US, but it's always gratefully received.In some other international lounges (such as in Australia and Asia) where the staff go above and beyond in one way or another, I'll sometimes give the lounge host a large-ish box of chocolates on my way out for the staff to share at break time, rather than a cash tip.In other US lounges (eg. AA, Delta, United, Centurion), I'll usually tip US$1 per drink for something simple like a glass of wine or a spirit, or US$2 per drink for something more complicated like a cocktail, and if I order food from Delta's restaurant menu, I'll tip the waiter 15-20% of the bill based on the service, adding US$1 for every alcoholic drink they bring me that was otherwise 'free'.
Qantas - Qantas Frequent Flyer - Chairmans Lounge
Member since 01 Sep 2011
Total posts 91
Seriously, for goodness sake. Lets not cheapen things with lounge tipping. How embarrassing!
Member since 17 Mar 2016
Total posts 17
The cost of Air travel when flying particularly from Australia is quite enough in particular Business Class, I thought the QF Lounge or indeed any other Lounge was complimentary for using & paying for their services. Qantas pays personnel more at LAX so employees should benefit from the norms of Australians, tip only in exceptional circumstances not for expected Customer Service.
Member since 10 Dec 2014
Where does this information come from that Qantas pays staff more than other lounges in LAX? As much as we hate the American tipping culture, you are in the US so I would think that US practice applies. On the same basis, I doubt you'd tip the staff at a United lounge in Australia.
Member since 11 Oct 2014
Total posts 370
A few points to consider, if I may.
Back in the early days of the opening of the QF SYD First lounge I recall reading that QF contracted much of the staff service operations to Sofitel. With the deeper integration of the Neil Perry group (food preparation, supply and sommelier wine selection) at QF, it seems that a very large part of this operation is now outsourced almost completely in Australia.
Surely, it would be interesting to know how the LAX First lounge operates ie. is it on the same outsource basis? Under these circumstances, it would be difficult for guests to know how well / badly these staff may be paid.
I believe that a combination of David's and Chris' approach is somewhat warranted, in principle. In other words - yes, a $1 tip per drink is probably appropriate in the US lounge(s) - LAX & HNL being QF lounges, and DFW & JFK being 'shared' or contracted lounges - given the US tipping culture. But in Australian / NZ lounges, no. A small gift of chocolate for 'above and beyond' service may be appropriate.
There is much to also recommend the overall argument that lounge access is a perk of higher tiered FF loyalty provided by the carrier - and that to refuse such an offer could be seen as ingracious. Frankly, we don't need to encourage the US tipping culture in Australia at all. Although, if you're routinely stopping by 3 separate lounges before your flight, that could be seen as abusing the privilege IMHO - unless you're actively writing a review for AUSBT, of course!
Back in the early days of the opening of the QF SYD First lounge I recall reading that QF contracted much of the staff service operations to Sofitel.
Singapore Airlines - KrisFlyer
Member since 03 Apr 2014
Total posts 1
Albeit not LAX, but my recent sojourn in the "new, enhanced-for-members-and-travellers" HKG Sofitel-understaffed QF Lounge was underwhelming, to be flattering! Considering the cost of Business Clas tickets, and the reduction in service/quality, particularly BNE's cafeteria (!!), I fear that the 'Contracting Laws' axiom was applied with a vengeance as to how the Lounge would be operated; and 'bedding-in a new facility' doesn't cut it as a reason for mediocrity. Tipping? Tell'em they're joking! And, Oh Yeah, QF chose to not respond to my 'valued input' via their customer satisfaction ... coff, coff ... survey, when I appraised them of my perceptions.
Surely, it would be interesting to know how the LAX First lounge operates ie. is it on the same outsource basis? Under these circumstances, it would be difficult for guests to know how well / badly these staff may be paid.Last edited
by kimshep at Jan 07, 2017, 09.58 AM.
Member since 10 Jan 2017
You're in the US so tipping is the norm here! These guys get paid the American way - if they're lucky, it might be a tad more than what they usually receive because so many Aussies wouldn't tip them. I'm an Aussie and I tip US$20 at the counter for a light meal and a few champagnes. The staff tend to leave it on display for others to get the hint. The tip is always appreciated.
Member since 06 Oct 2016
Total posts 13
I leave a few dollars tip for the people who tend to the showers in the LAX business lounge. They provide me with great service including toothbrushes and razors so why not tip?
Member since 12 Jan 2016
When in Rome...
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Tipping at Qantas LAX First lounge?
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