Qantas - Qantas Frequent Flyer
Member since 04 Oct 2016
Total posts 13
Oh, who said they'd been taken over by Westpac? Citibank has a deal with Westpac for free ATM usage, but I don't think there is any other connection.
Same lousy exchange rates as Qantas Cash but with a 3% fee to boot:https://www.choice.com.au/travel/money/travel-money/articles/travel-money-cardsÂ
Member since 02 Jul 2011
Total posts 835
Did a comparison when the cards first came out and QF was better than VA.
Member since 16 Nov 2014
Total posts 4
Haven't used bank travel cards for years, after likely being tipped in direction of 28 Degrees likely by AFF. For the same reason i would not use a bank travel card now (a bit too inflexible etc) I am not remotely tempted by QF card either despite their offers! So it was 28 Degrees all the way (I am a leisure traveller not business), depositing into 28 Degr. and withdrawing my own money. That is until of course they went all bank-like and started slotting you a 3% fee a couple of years ago, whether it was your money or theirs! A friend worked for an NGO in Vietnam and was told by the Aust. sponsor to use Citibank Visa Plus debit card for fee free local cash withdrawals, it works! and the fee-free withdrawals seem to have survived other recent Citi fee changes. So I use 28 Degrees for o/s purchases and Citi only for cash withdrawals of my own money (and you can transfer it back to your own bank acct if not spent). Have not done much of a comparison of the 28 Degr/Citi exchange rate and hard unless you use both on the same day due to shifting rates. However I get the slight impression, not scientific, that 28 Degr. rates likely slightly better and closer to the mid-rate..
And yes, Latitude Finance, who took over from GE Money, is indeed a consortium of VÃ¤rde Partners ("VÃ¤rde"), a global alternative investment firm, KKR, a leading global investment firm, and Deutsche Bank (so no Westpac).
Member since 24 Apr 2012
Total posts 1,118
Member since 07 Mar 2017
Total posts 31
Thanks, we were also in Singapore in July when this was happening. It's happening again this week in the U.K. How did you make your formal complaint? I think I need to do the same.
Member since 11 Oct 2014
Total posts 386
Originally Posted by Rusty1
Hi Rusty1 and Dr Al - this PIN issue has also been reported when using the QF Qantas Cash application. Reports of users who know their PIN typing it into the app and being denied access to their account - yet, in a number of circumstances, the card works correctly with the same PIN either at an ATM or with retail purchase terminals. The Google Play store has a myriad of reports for the Android version.
Member since 19 Apr 2012
Total posts 668
A linked citibank is cheapest if going for some time. I just did a real time test. Citi (AUS) to Citi (US) was $20 cheaper on a $1k transfer. Even with the QF FF points at both transfer and spend it is still more than $10 cheaper Citi to Citi. Of course there is the hassle of setting up accounts at both ends and account fees on low balances etc, but if you going for any period of time Citi to Citi is cheaper.
Member since 18 Nov 2015
Total posts 111
I never use these preloaded cash cards anymore. The ONLY reason is if you were expecting a major currency increase or decrease (and by that I mean at least +/- 10% difference).
Member since 21 May 2014
Total posts 176
Do your study people - it is cheaper to forego the points and grab a decent product (i.e 28d, Citi Debit or the Bankwest World credit card(?)) that are infinitely better than the QC card.
Member since 30 Jun 2017
Total posts 9
I agree - the Bankwest World Card / 28d works well for O/S purchases in conjuction with fee free CitiDebit card for cash. Any other options out there for international fee free credit cards - preferable with a point carrot too??
Member since 15 Aug 2014
Total posts 10
I’m in the UK now and same thing, pin error message. I have been able to use it online to purchase train tickets and I will go to an ATM tomorrow to check if the pin works. Will not be withdrawing much as the whole point of using it is for the points. I also had trouble with it for the first couple of days in Madrid in 2017.
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Qantas Cash fees are over the top
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