Virgin Australia - Velocity Rewards
Member since 16 Oct 2018
Total posts 6
Hello, I too have the diamond status from my VA plat. I’m wondering, if I book a mid-tier room what’s the likelihood of an upgrade and to what extent? To a suite?
Member since 15 Apr 2016
Total posts 36
Had this exact situation in November last year. Booked cenovo room; no upgrade but they did give us a park view, which meant we could see the fireworks. Also stayed Hilton Nagoya and Osaka. No upgrade at any property in japan.
Qantas - Qantas Frequent Flyer
Member since 04 Nov 2011
Total posts 205
Upgrades as a Diamond are hit and miss at best. No way of knowing until you check in really as there are too many variables.
Member since 24 Apr 2012
Total posts 1,118
Having booked the same Happy Magic Room myself for a laugh a few years back, I can say they'll only upgrade you to a Happy Magic Suite as they assume that when you book that specific room theme, that's what you want for your stay.(Honestly, it was a pretty disappointing room - looked quite cool online but when you're there it's nothing special - so if you want the best chances of an upgrade I'd say book a 'normal' room.)The Tokyo Bay Hilton can be incredibly busy at check-in, but there's at least a clearly signposted priority line for HH members, and at the restaurant for breakfast, HH Gold and Diamond also get a separate line (or can avoid the queues). Just check your bill carefully there: I found they'd automatically charged me for breakfast and WiFi even though these were covered via HH status, so they had to go through and remove the charges.While it's not related to upgrades, my wife also still raves about the ramen she had at that hotel, so if you get the chance, I'm sure she'd highly recommend.
Member since 06 Nov 2014
Total posts 158
So is it worth to go from Gold to Diamond? I've got my Macquarie HH card which will die in May. I'm trying to meet the $40k spent to achieve diamond. Is it not worth it?
Member since 14 Mar 2017
Total posts 150
Three stays since hitting Diamond. Was advised I had a better room on all three occasions, however I honestly couldn't tell the difference. I find the other benefits more useful (lounge etc).
Member since 08 May 2014
Total posts 48
Some time in 2018 (or maybe 2017) I had a back and forth email convo with the General Manager of Hilton Sydney (or most likely one of his staffers) on this exact topic and my frustrations with it.
Member since 10 May 2014
Total posts 83
Member since 13 Apr 2018
Total posts 24
Anyone have experiences as a Marriott Platinum? Do they give better upgrades than Hilton? Reading this post and experiences sounds like Hilton is very cheapskate at giving out upgrades..
Member since 02 Jul 2011
Total posts 835
It's always very hotel and room dependent.
Member since 24 Oct 2018
Total posts 16
I receive “upgrades” I’d say 80% of the time normally it’s from the most basic room to an executive room and as a diamond I already get the exec lounge regardless although have gone from basic to suite a few times in North America.
Member since 10 Nov 2011
Total posts 95
I think it's the definiton of 'upgrade' that gets tricky here, hotels have so many room types now that you get 'upgraded' to the next room tier which is just the same room on a slightly higher floor, or a room with a few extra sqm, rather than a completely different room category. That being said, if I've booked a cheap room (as a Hilton Diamond) and still get lounge access I think that's very good value. I did once get upgraded at the Conrad Bali into a suite that was larger than my apartment here at home which was quite amazing!
Hi Guest, join in the discussion on
Room upgrades for Hilton Diamond?
Already have an ET account? Log in below.
Signing up with Executive Traveller only takes a second and lets you
interact with our community. It's completely free and we'll never pass your information on to
Didn’t receive an activation email? Resend one to yourself here.
If you’ve forgotten your password, simply enter your email address
below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.
If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.
Subscribe to our free newsletter and get the latest news, reviews, tips and more sent straight to your inbox