Well that Qantas status extension was useless

15 replies

Flyman

QFP

Member since 22 Jan 2013

Total posts 63

I received my platinum status addition year extension today. Great I am now platinum till April 2021.....but I would have been anyway as I had over the required amount of status creadits in my account. Amongst all the fanfare, nothing has changed for me. Where I really need the support from Qantas, for my years of loyalty, is in the coming year of my membership as three international and many domestic sectors are canceled and/or not possible. I expected my status to be extended to April 2022, thus giving me time to get back to normal with my flying patterns once they stared flying again. It will be interesting to see what Virgins extension looks like. Missed opportunity for Qantas to wow me, instead of deflating me.

Husko

Member since 11 Mar 2017

Total posts 12

Agree, seems like you were better off not flying for last 12 months and you would have received 12 months extension for little or no travel and not qualifying to keep or move up status.

igl

Member since 18 Oct 2015

Total posts 3

Seriously? We are in a serious pandemic: people are dying. Qantas has stood down a significant number of their staff. And you are upset about QF extending your status only for a year. Get real.

GBRGB

Qantas - Qantas Frequent Flyer

Member since 21 Jan 2014

Total posts 246

Yes there are bigger issues in the world right now, so why Qantas want to keep this propaganda going that they have extended the status of people who have already reached their status in this current year is as equaling annoying, and then to follow it up with a direct email stating their incorrect statements once again, just compounds the issue.

dm12

Member since 08 Feb 2018

Total posts 103

there are no words to adequately describe your pain (insert rolls eyes emoji here)

Husko

Member since 11 Mar 2017

Total posts 12

The pandemic is real, the status extension is not

airADL

Qantas - Qantas Frequent Flyer

Member since 25 Mar 2014

Total posts 197

If your life priority at the moment is retaining platinum status you are a very lucky man.

I really do no think QF will operate at full capacity for a long time so maybe the perks you are desperate for maybe not available.

But rest easy theres 80,000 people also who cant wait to have you back in the lounge on board and on your way.

Last editedby Chris Chamberlin at Jun 09, 2020, 12:10 PM.

wannabe_wp

Qantas - Qantas Frequent Flyer

Member since 22 Mar 2019

Total posts 25

Qantas are also only offering travel credits on flights until the end of May. The reality is that this will carry on for longer. So why have they only offered it until May? Well it doesn't take a brain surgeon to work out, that like your status extension, this is a changing situation and no one can predict it. Cool your jets and wait to see what happens rather than whinging about your status while people are dead due to this pandemic. They may offer a further extension down the line.

sanj747

Qantas - Qantas Frequent Flyer

Member since 01 Nov 2016

Total posts 141

@Flyman I am in a similar situation where I am more than likely going to qualify for platinum in my current year and another family member of mine has already retained P1 and the extension does not help either of us. But in light of the circumstances facing the world, retaining status or being concerned about status extensions are not either of our priorities. We have also booked extensive overseas travel on Qantas for later in the year and will deal with as time unfolds and based on what Qantas advises. First world problems. This time out provides an opportunity to reflect and refocus and enjoying time with family and loved ones.

vhojm

Qantas - Qantas Frequent Flyer

Member since 25 Oct 2019

Total posts 9

Originally Posted by wannabe_wp

Qantas are also only offering travel credits on flights until the end of May. The reality is that this will carry on for longer. So why have they only offered it until May? Well it doesn't take a brain surgeon to work out, that like your status extension, this is a changing situation and no one can predict it. Cool your jets and wait to see what happens rather than whinging about your status while people are dead due to this pandemic. They may offer a further extension down the line.


It's already been extended until the end of July

aklrunway

Qantas - Qantas Frequent Flyer

Member since 09 May 2011

Total posts 169

You are so brave, thank you for sharing your story during this difficult time. Our thoughts and prayers are with you and your status extension

wannabe_wp

Qantas - Qantas Frequent Flyer

Member since 22 Mar 2019

Total posts 25

Originally Posted by vhojm

Originally Posted by wannabe_wp

Qantas are also only offering travel credits on flights until the end of May. The reality is that this will carry on for longer. So why have they only offered it until May? Well it doesn't take a brain surgeon to work out, that like your status extension, this is a changing situation and no one can predict it. Cool your jets and wait to see what happens rather than whinging about your status while people are dead due to this pandemic. They may offer a further extension down the line.


It's already been extended until the end of July
Great, so evidence that they are changing rules as needed. Case closed.

Travelbugsbitten

Member since 16 Aug 2019

Total posts 8

Originally Posted by Flyman

I received my platinum status addition year extension today. Great I am now platinum till April 2021.....but I would have been anyway as I had over the required amount of status creadits in my account. Amongst all the fanfare, nothing has changed for me. Where I really need the support from Qantas, for my years of loyalty, is in the coming year of my membership as three international and many domestic sectors are canceled and/or not possible. I expected my status to be extended to April 2022, thus giving me time to get back to normal with my flying patterns once they stared flying again. It will be interesting to see what Virgins extension looks like. Missed opportunity for Qantas to wow me, instead of deflating me.

I agree Flyman, my situation is the same as yours. I think that criticisms of this post are missing the fact that Qantas is trying to take credit for something that they are not doing. Other airlines are offering true status extensions. Qantas obviously realised that it was important to offer the extensions as reward for loyalty and to be seen to be doing what others were doing. However, it seems that they found a crafty way of getting out of providing a real benefit in the same way they did with the time limited flight credit vouchers rather than refunds.

Bhoyinoz

Qantas - Qantas Frequent Flyer

Member since 29 Dec 2016

Total posts 13

Just noticed that mine has been extended to February 2022.

alwayshere

Member since 07 Apr 2020

Total posts 1

Exactly, this "status extension" is just status quo for many of us that have already reached out level but discounts our ability to reach next tier.

Hi Guest, join in the discussion on Well that Qantas status extension was useless

Attach Files