Your Hilton Honors status is now locked in for up to two years

All Silver, Gold and Diamond members will be granted extensions to their Hilton status, regardless of activity.

By Brandon Loo , March 26 2020
Your Hilton Honors status is now locked in for up to two years

Hilton is extending status for all Silver, Gold and Diamond members for up to two more years, in a move to keep loyal travellers happy during these tumultuous times.

For members whose 2019 status was due to expire on 31 March 2020, this is now renewed a further 12 months until 31 March 2021.

The move is especially generous, given that travellers in that position would most likely have earned that status in 2018 and not maintained it in 2019, well before COVID-19 became a pandemic.

Members who have earned or maintained status through 2020 will see their expiry date bolstered by 24 months, locking in Silver, Gold or Diamond to 31 March 2022 at the earliest.

All Hilton Honors points that were due to expire from now until December 31 have now been granted a reprieve, and all current and new Weekend Night Rewards will be extended to 31 August 2021.

Free changes, cancellations

Hilton is also tweaking its booking policies and granting free changes and cancellations to all bookings, even Advance Purchase rates described as 'non-cancellable'. The same applies to new bookings made from now until 30 June 2020.

Like most of the travel industry, Hilton has been hit hard by the coronavirus outbreak with Hilton CEO Christopher Nassetta expecting hotel occupancy across its global portfolio to hit '10% to 15% within the next few days'.

The chain previously had to close 150 hotels in China during the early stages of the virus and is now looking to do the same within the USA, with high-profile properties such as the Capital Hilton in Washington D.C. and the New York Hilton Midtown in Manhattan already shutting their doors and putting staff on leave.

Hilton owns or manages around 6,000 properties across 18 brands in 117 countries, but only 14 can be found in Australia with three more due to open in the next few years across Perth and Melbourne.


Brandon Loo

Based in Perth, Brandon enjoys tucking into local delicacies, discovering new cocktails, and making aeroplane food look good on camera.

Qantas - Qantas Frequent Flyer

07 Feb 2015

Total posts 149

Good on you Hilton. My Colleague just go his Diamond status extended to March 31, 2022. In fact most major hotel chains have been very proactive and generous during this difficult time, EXCEPT Accor! Nothing about status extension, very restrictive cancellation options on existing bookings...very disappointed!

15 Feb 2013

Total posts 165

Accor have sent an email out already. They are granting everyone 50% of the status nights and status points required to requalify for their existing membership level - eg. Platinums will be given 30 status nights and 7000 status points. Not as generous but they have done it, and also said they will review further depending how long these shutdowns go for.

Qantas - Qantas Frequent Flyer

07 Feb 2015

Total posts 149

Yes I saw that email too. Whilst it is a nice touch, the reality is nobody knows when this will be over therefore cannot commit to any travel plan for the foreseeable future. A lot of companies and people are going to have significant financial impact too and will have reduced/if any travel budget for the reminder of the year. Therefore having to achieve another 50% of the status run will become a lot harder.

15 Feb 2013

Total posts 165

Oh also Accor have allowed non flexible bookings to be rebooked with no penalty, or if you contact the hotel directly they can cancel and put into credit which can be redeemed up until September, for stays until the end of the year.

Qantas - Qantas Frequent Flyer

07 Feb 2015

Total posts 149

They are only allowing cancellation for some regions. Their worldwide policy is to change bookings to a later date this year without charge. But seriously who on earth can lock in any travel dates in this uncertain situation! I've got hotels booked in Montreal, Chicago, Sydney, etc etc mostly during May some in June. None of them are eligible for cancellation and refund according to their current Covid 19 special policy published on their website. I know I can contact each individual hotel and they might be more generous, but having a consistent group policy is a lot more important in this confusing time. Whilst I understand all hotel groups are doing tough at the moment, if other big chains like Hilton and Marriott can offer full refund for hotels worldwide, I don't understand why Accor can't offer the same. The more generous they are now, the more reward they will get once this is over.

15 Feb 2013

Total posts 165

I was able to cancel my booking at Sofitel Sydney and they are holding as a credit that I have until September to redeem, for stays until the end of the year at least. But yes more flexibility would be good.

Qantas - Qantas Frequent Flyer

04 Nov 2011

Total posts 351

Thanks Hilton, I was due to drop to Gold at the end of the month so relieved to have another full year of Diamond which will help with future travel planned for later in the year and next.

Qantas - Qantas Frequent Flyer

17 May 2015

Total posts 78

Good news! When the dust settles and I start travelling again I will definitely remember which companies rewarded loyalty (Hilton is leading the pack) and which didn't (Accor is abysmal).

Virgin Australia - Velocity Rewards

24 Jan 2018

Total posts 329

Kudos to Hilton for thinking outside the square and looking after their loyal customers. Be kind to Accor, with SO MUCH pressure building up for being so slow to move, surely they're going to extend by THREE (3) years (not just 1 or 2) ???

Repondez si'l vous plait, Monsieur Bazin?


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