Sydney Airport begins charging UberX passenger pickup-up fee

By David Flynn, September 13 2016
Sydney Airport begins charging UberX passenger pickup-up fee

Travellers arriving into Sydney Airport's domestic terminals will have to dig a little deeper when it comes to paying for an UberX ride to the office or home.

A new Priority Pick-up area, now open near the T2 and T3 terminals, will see ride-share drivers from the likes of UberX and Go Car paying a $4 fee in order to enter and hover in the zone for up to 15 minutes.

That fee will double to $8 for a 15-30 minute stay, then jump to $20.40 for up to an hour.

Those fees will be charged to the driver's eTag and passed on to passengers at the end of the ride.

The same charges will apply to drivers picking up friends or colleagues, should they also choose to use the Priority Pick-up zone instead of the more distance Express Pick-up area – which is free for the first 15 minutes before charges kick in.

There's no change to pickup arrangements for HC-plated Uber Black rides at the domestic or international terminals.

Read more: Sydney Airport UberX passengers to be charged $4 pickup fee

Get $10 in free credit towards your first Uber ride – join Uber using our special UberAU10 promotional code.

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David Flynn is the Editor-in-Chief of Executive Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.

Virgin Australia - Velocity Rewards

19 Feb 2014

Total posts 441

2 points:

1. What forces Uber drives to use this area?

2. The passenger is basically under jurisdiction of a pic n mix system and you dont know what the fee is until you get to your destination - for all you know the Uber could have been waiting there for an hour and have $20 added to your bill...what a crock.

Virgin Australia - Velocity Rewards Gold

04 Jul 2014

Total posts 130

As far as passing on the fee to the passenger.. Do we know how much the passengers will be charged? 

Just thinking that it's mighty unfair if a passenger gets hit with a $20 fee if the driver has been sitting  for a while... 

23 Feb 2016

Total posts 33

Just tried this today and didn't get hit with the fee:

Select a location outside of the airport zone and tell the driver you're on fifth street. It's an extra minute walk away but worth it.

17 Jun 2011

Total posts 64

Exactly - book Uber using a location near the airport then once a driver picks up the ride contact them to tell them where to meet you.

Keep up the great customer service Sydney Airport....

06 Dec 2013

Total posts 10

At least Uber can pick up passengers. Try going to LAX. The application locks out the entire LAX airport and you have to walk 15 minutes outside of the airport boundary before you can use Uber.

24 Apr 2012

Total posts 2438

Hasn't been the case for a number of months now: since LAX introduced their own pick-up fee on Uber rides they've been quite happy for passengers to be picked up at the terminals.

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