Sydney Airport UberX passengers to be charged $4 pickup fee

By David Flynn, September 3 2016

UberX and Go Car passengers will pay a minimum $4 surcharge for being picked up at Sydney Airport’s domestic terminals from September 13.

The fee will also apply to pre-booked taxis and friends and family collecting travellers from the new Priority Pick-up zone – currently a free public pick-up zone – located between the T2 and T3 domestic terminals used by Qantas, Virgin Australia, Jetstar, Tigerair and Rex, among others.

Drivers waiting in this zone for up to 15 minutes will be charged $4 – a fee which drivers of UberX and Go Car will pass on to their passengers.

This is in line with the $4.10 access fee paid by taxis using the Sydney Airport rank.

However, long waits will prove even more expensive, at $8 for 16-30 minutes and $20.40 for up to one hour.

Hire cars and UberBlack rides will continue to use the existing kerbside pick-up zones outside each of the domestic terminals.

Walk further for a free ride

The free passenger pick-up area is being relocated further away from the terminals to the P3 undercover multi-storey car park, with the free pick-up time limit extended from 10 minutes to to 15 minutes.

There will also be a one hour free parking option at the Blu Emu Car Park, accessible to both T2 and T3 via a free shuttle bus.

The new priority pick-up zone comes "in addition to the range of car parking options available at the airport for people who wish to park and stay longer, including savings for those who pre-book their parking online," says Sydney Airport Corporation.

"Sydney Airport has developed these new arrangements as a passenger-focused solution to the changing operational landscape of pre-booked commercial services."

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David
David

David Flynn

David Flynn is the Editor-in-Chief of Executive Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.

smit0847

smit0847

30 Aug 2013

Total posts 448

It would be completely fair for Uber pick ups to pay the same airport fee as cabs do.

kimshep

kimshep

Qantas - Qantas Frequent Flyer

11 Oct 2014

Total posts 474

No, it would be completely fair for the airport pick-up fee to be dropped altogether - both for taxis and Uber.

This fee simply represents yet another rent-seeker charge on passengers using the terminals. Please tell me where else has the hide to charge for being picked up whether it be a taxi of Uber. Doesn't happen on George Street or anywhere esle to my knowledge.

Sydney Airport Corporation makes a killing out of self-drive parking at the airport, not to mention Taxi surcharges and the ludicrous Airport station access fees. It is almost impossible to get to the airport unless you use the highly undesirable Route 400 bus from Bondi to Burwood via the airport.

aldrigsomandre

aldrigsomandre

Qantas - Qantas Frequent Flyer

31 Aug 2015

Total posts 126

I agree with kimshep too. It is bloody expensive to get to the airport. $17 by train from Central. Just a ripoff. If the government wants to stimulate air travel, they better make it affordable to get to the airport.

Andrew_c

Andrew_c

VA

17 Dec 2013

Total posts 51

Much as I'm a fan of UberX, congestion on the access roads into and out of SYD make the train a no brainer for me

rob01

rob01

Virgin Australia - Velocity Rewards

10 Nov 2011

Total posts 121

Actually I'm pretty sure most of the station access fee ends up in Gov coffers, not with the airport.

Road access should start to get better with the new roads around the domestic terminal. My main gripe is the guys who direct you to the numbered taxi bays who seem to somehow slow the whole process down. Not to mention the 25 minute complaining from the taxi driver all the way home about how long they waited at the airport.

kimshep

kimshep

Qantas - Qantas Frequent Flyer

11 Oct 2014

Total posts 474

"Actually I'm pretty sure most of the station access fee ends up in Gov coffers, not with the airport."

Of course rob01, yes you are correct .. now. But don't forget that MAP (Macquarie Airports Ltd) originally received this benefit from the Government as the initial owner. It was then sold off - at a decent profit - to Westpac Bank. The NSW Government via CityRail now collects the station impost which goes to General Revenue and paying off the holder. Actually, the NSW Govt had the opportunity to buy back the entire project some 18 months ago, but chose not to.

moa999

moa999

Qantas - Qantas Frequent Flyer

02 Jul 2011

Total posts 1372

Kinshep, MAP never had an interest in AirportLink. The original owners never made a profit when selling to Westpac -- AirportLink went bankrupt and Westpac bought it for a song.

Dion

Dion

20 Apr 2016

Total posts 1

Wow . Great news. Let's figure out a way to make leaving the airport even slower and more annoying. What's wrong with just using the train to get out of there and then catching a cab or uber when you get to central . Second to train taxis would be the most efficient way out and the ranks need to be improved by making them bigger . The inefficient way hire cars exit the airport and now uber x will do the same will make leaving the airport a bigger nightmare than what it already is. Taxis wait in the holding bays and get pushed down in mass when needed. Uber X and hire cars are pushed one by one.

ScottB

ScottB

21 Apr 2016

Total posts 22

The cost is what's wrong with using a train to get out of the airport. Group of four? That'll be $70 for the train trip vs $18-25 for Uber, to get from Domestic Terminal to Central. Not to mention the potential saving in distance if you live south or west of the airport (a very large percentage of Sydney).

Looking

Looking

10 Aug 2015

Total posts 118

I still prefer the train, smooth ride with the convenience and speed of being collected and dropped off at any station  in the city circle direct in / out of the airport.

I do feel for leisure travellers though, almost no way to escape the huge fees by any mode to get to / from the airport.

Andy Travels

Andy Travels

03 Nov 2015

Total posts 3

Uber all the way. Just drop a pin at the arrivals hall and they will come fetch you. the airport has no idea who is an uber driver or not. if in doubt just sit in the front seat and pretend you are meeting an old friend. This is what I do in parts of the world where uber drivers are regualarly attacked by taxi drivers. too easy. 

Doubleplatinum Banned

Doubleplatinum Banned

Qantas - Qantas Frequent Flyer Platinum

07 Feb 2013

Total posts 558

Good luck with that!

haz1003

haz1003

Virgin Australia - Velocity Rewards

11 Nov 2014

Total posts 34

When I lived in Sydney I always had my friends and family wait at the departure drop off and pick them up from there. No one asks any questions and it solves the drama of the tiny arrivals pick up area that is miles away from specific terminals.

readosunnycoast

readosunnycoast

05 Oct 2011

Total posts 177

Why is it that we seem now to be totally impervious to all these added charges?  This is a legislated MONOPOLY organisation and should be made to limit its income to a little above government bond rates rather that the huge sums that it seems to run up.  they have also got their fingers into Baggeries Creek so no chance of any competitive tensions there.  It might come as a complete surprise to most readers that in the USA (the land of free enterprise) almost all major airports ARE NOT IN PRIVATE OWNERSHIP but owned by local authorites. Thsi si why you can park in the parking building right opposite Tom Bradley Terminal at LAX for an hour for about $3, just walk across the crossing and find your travellers.

rk1

rk1

Qantas - Qantas Frequent Flyer

19 Oct 2015

Total posts 11

I agree with you completely. I am all for free enterprise and competition however this is a monopoly. Furthermore the model of building and extending infrastructure with public money, then privatising it to run more efficiently can ONLY work where there is legislated competition allowed. Here the Sydney Airport Corporation essentiallydoes not have to answer to anyone as they are the only game in town and neither side of politics will want to do anything about it.

jorgb

jorgb

23 Feb 2016

Total posts 34

The fee is added if the passenger books the pickup fare within Sydney airport's geofenced area. Selecting a location just outside of Sydney airport will not incur the fee and all you have to do is let the driver know that you're in public pickup.

Most drivers will not cancel the fare as fare cancellations are tracked by Uber. If a driver gives you an earful, rate them one star. I've done this overseas where similar situations have occured and before pickups at Sydney airport were allowed.

stredinnick

stredinnick

30 Jun 2011

Total posts 50

So is the car park between KFC & McDowells outside of the Geoblock?  Because with all the Uber drivers waiting there, walkiing the shortish (sans luggage) distance seems like a good way to save $4

broleur

broleur

Virgin Australia - Velocity Rewards

02 Sep 2016

Total posts 6

In my days in Sydney, I would catch the train to Mascot for about $3 and then walk the 2km or so to the terminal. Good to stretch your legs before a flight!

jorgb

jorgb

23 Feb 2016

Total posts 34

You can still catch the bus to Botany Rd from the city on the M20 for about $3. It's less than a 2km walk to the airport too. Worth it if you've got a little bit of time to spare.

markpk

markpk

Qantas - Qantas Frequent Flyer

29 Nov 2013

Total posts 445

I had some meetings rescheduled at the last minute in the CBD so I walked from World Square to Qantas Domestic - with backpack and roller bag! 

Was actually quite pleasant...

mrmal

mrmal

Qantas - Qantas Frequent Flyer

01 Aug 2014

Total posts 6

A "passenger focused solution"!!  How do these people sleep at night?

flyOFTEN

flyOFTEN

24 Apr 2015

Total posts 129

surely people will say stuff this & just stop in the middle of the road. How on earth are they going to stop this or police this.

Bloody arrogance of these bloody airports.

 

mitchimus

mitchimus

Qantas - Qantas Frequent Flyer

23 Mar 2012

Total posts 208

Good to see Sydney airport continuing its great tradition of ripping off its customers. 

mitchimus

mitchimus

Qantas - Qantas Frequent Flyer

23 Mar 2012

Total posts 208

The problem seems to be that they have used a sledge hammer to crack a nut. Because Uber is now 'officially' able to be used they add on a fee to Uber, which will pass it on to customers as per taxis. The issue I have is that they have chosen to take the opportunity to tax those who have family/friends pick them up. Oh well, it's only a short escalator ride to the departures drop off zone to be picked up I guess. 

peterd647

peterd647

Qantas - Qantas Frequent Flyer

23 Dec 2015

Total posts 22

Seems they are going to charge you using your e-tag. Is this a good thing? Soon the airport will charge you for drop-offs as well. The airport seems to be a law unto itself. It appears the current free kerbside pickup is no longer going to be available for any private pick ups.

mmarco

mmarco

13 Sep 2013

Total posts 23

Besides Uber & Taxis - what a joke having to pay to pick-up friends & family at the airport unless you ask them to take a long hike past P3. 

What's next? Will they start charging people that drop friends & family off at the airport???

tazza0712

tazza0712

27 May 2015

Total posts 24

One new option is for an arriving passenger to take the shuttle to Blue Emu and meet their family/friend-ride there, taking advantage of the new 1 hour free parking. Especially useful if someone has difficulty walking to the new free pick up zone and/or a lot of luggage.


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