Business class preset recline

10 replies

SydneyTravels

Qantas - Qantas Frequent Flyer

Member since 01 May 2015

Total posts 33

Has anyone else repeatedly been asked to sit upright instead of the prefixed recline position for takeoff and landing? Happened to me from Hawaii and then today to Vancouver. When I asked why, the CSM said that the recline position was only cleared for domestic not international routes….? I remember when it was first launched on the a330 that it was a ‘feature’ and now despite that we aren’t allowed to utilise it.

tommygun

Delta Air Lines - SkyMiles

Member since 16 Oct 2017

Total posts 282

Whatever the rules I believe it is safer to be upright in the event of sudden deceleration.

Husko

Member since 11 Mar 2017

Total posts 22

I thought it was the other way around - not on domestic but OK for international. I used it both ways on a flight to BKK in November 2022

pab2025

Member since 25 Jun 2012

Total posts 126

On the Qantas website it does state the following when you go to the Travel Classes page, and click International and Business:

Fly in contemporary comfort in our Business Suite on all A330 and B787-9 aircraft. Combining functionality with privacy, space and surrounds you'd expect to find in First. The innovative seats mean you can recline your seat from take-off through to landing maximising the opportunity to rest in your fully-flat bed.

In all seats you'll enjoy a 100% cotton duvet and mattress plus a European style pillow or make use of your table to continue working.


I think its just the FAs not knowing what the correct rules are potentially?


I have been in your position before - flying LAX-SYD i was told it was ok to be in partial recline, and then recently SIN-SYD it wasn't...

Last editedby pab2025 at Feb 21, 2023, 04:39 PM.

MrT

Qantas - Qantas Frequent Flyer

Member since 28 Aug 2015

Total posts 78

It's very inconsistent- but of course there's nothing stopping you hitting the recline button once the FAs are seated for take off

Last editedby MrT at Feb 21, 2023, 04:51 PM.

vhojm

Qantas - Qantas Frequent Flyer

Member since 25 Oct 2019

Total posts 71

Just a thought and I may be wrong because I’ve never been told this before. Could it just be on flights leaving North America that they don’t have permission? Just based on people commenting about Yvr, lax and hnl. Might be Americans and Canadians not letting them.

dnoble

Qantas - Qantas Frequent Flyer

Member since 27 Jun 2013

Total posts 14

I've had the same thing on QF out of Auckland. Seems to be inconsistent as mentioned, some times yes - sometimes no :)

TripTrap

Member since 06 Oct 2021

Total posts 6

Talked to crew from AKL to MEL about this. They said they check the LED in the aisle (close to the ground). If it's illuminated the seat is ok. Unfortunately it only turned green once fully upright. The other position with the plane Symbol next to it does not turn on the LED. Not sure if this is specific to the A330 or maybe even this attendant, but I learned about the existence of this LED

dm12

Member since 08 Feb 2018

Total posts 200

How innovative

quantumreality

Qantas - Qantas Frequent Flyer

Member since 16 Jan 2018

Total posts 62

Yup, you can see the LED light yourself.

I think the reason why the FA still asked you to go to the upright position is because, in my experience, the 'recline' pre-set option for departure/landing is a bit tricky - you need to keep on pressing the button for a good few seconds after you stop feeling any movement on the chair, just to make sure that the LED is set properly. So far so good for me, though my travel with Qantas is mostly around Asia/Australia.

TripTrap

Member since 06 Oct 2021

Total posts 6

Good to know that you have to press it for longer. I will try that next time.

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