Cautionary Tale on Qantas Bonus Status Credit Promotions

16 replies

User

Member since 01 Jan 1970

Total posts 0

From time to time, Qantas has promotions where you get 50% or even double bonus status credits on flight bookings within a certain prescribed period for travel within another prescribed period.

As with everything in life these days, do read the fine print. Qantas often takes 6 to 8 weeks to credit your account with the status credits, and if your membership year rolls over during that period, those status credits may end up being useless to you for tier retention or promotion purposes, for when they are eventually credited, they are credited as at the date(s) of travel.

mviy

Member since 05 May 2016

Total posts 281

Normally, I find despite the T&Cs the bonus SCs credit a couple of business days or so after the standard credits.


They're not useless if they take weeks to credit. If they were needed for retaining your status for the year in which you flew then that should be automatically fixed up and your status adjusted accordingly. If you'd already retained your status and couldn't level up further for the year in which you flew the bonus credits still count towards your lifetime tally.

markpk

Qantas - Qantas Frequent Flyer

Member since 29 Nov 2013

Total posts 434

I had the 50% offer from back in (I think) July for travel before November - I banged out 4 trips and the bonus SC's have only this week appeared in my account...

mern2001

Qantas - P1 Qantas Frequent Flyer

Member since 10 Apr 2013

Total posts 85

I would have thought that the SCs earned on a flight and the bonuses that come attached to those flights would fall within the membership year that the flight was taken - not when they happen to fall into your account. Unfortunately, I can't find anything on the QF site to confirm this..

silvyvc

Qantas - Qantas Frequent Flyer

Member since 19 Jun 2017

Total posts 62

They do count and don't go to waste. I had that situation last year... bonus status credits were credited in early Jan. My membership year finishes every December and I travelled on the 31st (bit risky!). It first said I was still silver as I had not met the 700 SC, then in early Jan those extra status credits were on my account and was Gold.

So maybe check with Qantas? That wouldn't be an issue, I also was able to use the 50 extra SC towards my current membership year which will allow me to retain my status.


Last editedby silvyvc at Oct 26, 2017, 04:37 PM.

mern2001

Qantas - P1 Qantas Frequent Flyer

Member since 10 Apr 2013

Total posts 85

Thanks Silvyvc. That makes it pretty clear. Although I suspected the points would be tied to the date of the flight, I was a little worried because I also have a critical status flight coming up just before the end of my membership year.

patrickk

Qantas

Member since 19 Apr 2012

Total posts 489

The one thing they don’t contribute to for sure is the status bonuses after multiples of 500SCs.

traveller99

Member since 18 Nov 2015

Total posts 106

Kind of on topic, Qantas SCs are based on GMT time. What I mean is that if your anniversary year ends on say 31 January, then a flight taken before 11:59pm GMT on 31 January will count towards that year. It will appear on your FF statement as the Australian time in the new anniversary, but the credit will go on the previous year. Happened to me earlier in the year based on an AA flight I took in the USA -- which luckily meant I retained Platinum.

Himeno

Member since 12 Dec 2012

Total posts 287

Kind of on topic, Qantas SCs are based on GMT time. What I mean is that if your anniversary year ends on say 31 January, then a flight taken before 11:59pm GMT on 31 January will count towards that year. It will appear on your FF statement as the Australian time in the new anniversary, but the credit will go on the previous year. Happened to me earlier in the year based on an AA flight I took in the USA -- which luckily meant I retained Platinum.

Earn, both points and SC, are based on scheduled departure time, in local time, of the flight in question. Not any globally set timezone.
an 11pm departure from LAX on Jan 31 will count earn to Jan 31, even though it is already Feb 1 in both Australia and GMT.

Clancy

Qantas - Qantas Frequent Flyer

Member since 31 Jan 2016

Total posts 58

So far I have not had any issues with close dates, double credits etc however will be testing the best laid plans with my son very close to his membership year on flights to, around and from UK/EU. All things being equal he will qualify for P...maybe...!!

mviy

Member since 05 May 2016

Total posts 281

The one thing they don’t contribute to for sure is the status bonuses after multiples of 500SCs.

Some old promos did contribute towards the status bonuses, but that has been 'enhanced' so now new promos don't.

BatteryBen

Member since 08 Aug 2017

Total posts 46

Also be aware that double status credits are only awarded on sectors flown with Qantas metal. Even if you’re on a QF flight number the double SCs will not be credited if it’s actually an Emirates or AA (or other) aircraft.


I got dudded this year purchasing open jaw SYD-MUC / TXL-SYD (both ways via DXB) on Qantas under double status credit promotion. As it turned out I was on EK metal DXB-SYD and the only sector I was actually on a Qantas aircraft was SYD-DXB ... so that’s the only sector that got credited the double SCs for SYD-DXB.

Pays to read the fine print!

DavePlat

Qantas - Qantas Frequent Flyer

Member since 31 Oct 2017

Total posts 5

The metal doesn't matter, just as long as you book under the QF flight number.

DavePlat

Qantas - Qantas Frequent Flyer

Member since 31 Oct 2017

Total posts 5

While we are sharing DSC cautions, when booking under one of these promos do not use any vouchers you may have from previously cancelled bookings. They are not counted by QF as a new booking and therefore don't qualify for the promo SC's

brinkers

Qantas - Qantas Frequent Flyer

Member since 16 Jun 2011

Total posts 225

The metal doesn't matter, just as long as you book under the QF flight number.

It depends on the specific promotion. Some have limits on which codeshares can be used for the bonus SC.

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