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Qantas & Jetstar

Why no Christmas 2019 rewards out of Perth?

9 Discussions

Mark_GMT+8

Qantas - Qantas Frequent Flyer

Member since 28 Jul 2017

Total posts 4

Hi all,


I'm looking to book a family holiday using Classic Rewards next Christmas but there are only Business Class reward seats being made available to and from Perth (and no, I'm not prepared to reward the kids with Business Class).  I've checked as each new booking day ticks over and it is always the same. Yet other Australian city pairs have Economy reward seats available across that period.  This doesn't seem fair for us Western Australians!   What's going on QANTAS?


  

If anyone from QANTAS is reading this then perhaps you could look at leveling the playing field please.  


Can anyone else suggest how I might effectively raise this gripe with the company?


Cheers.




mannej

QF

Member since 21 May 2014

Total posts 161

To help assist, where exactly are you looking at going and what is your level of status?

Mark_GMT+8

Qantas - Qantas Frequent Flyer

Member since 28 Jul 2017

Total posts 4

PER - AKL.

I am Platinum (and LTG) status so I expect I'm seeing any seats that are being made available.

GBRGB

Qantas - Qantas Frequent Flyer

Member since 21 Jan 2014

Total posts 219

AKL is a pain at the best of times, I have been trying to organise a trip from TSV - AKL with points for the family but once you put 2 + 2 in the list your options dissapear and in general terms once you get a 2 legged trip your options limit even further , which for those of us in TSV is every trip, I have had better luck breaking the trip into different segments, but that comes at a cost.

MAK

Member since 18 Oct 2018

Total posts 11

I'm having the same issue with classic reward economy seats from Aussie east coast to LAX at Christmas. No seats have been released (I'm gold). There were seats released up until December 10-12 depending on city and since then nothing. I've been checking the moment the next day opens on the calendar so I'm confident none have been released rather than missing out.
Last editedby MAK at Jan 09, 2019, 08:31 PM.

motef

Qantas - Qantas Frequent Flyer

Member since 18 May 2015

Total posts 32

From what I have seen QF have not released any classic reward economy seats to the US for the period 11th Dec to 25th Dec 2019

Its almost like a blackout

Rufus1

Member since 04 Dec 2013

Total posts 64

PER - AKL.

I am Platinum (and LTG) status so I expect I'm seeing any seats that are being made available.


You won't necessarily see them online. Give them a call and there's a good chance seats will magically be available on your preferred flights.

kim

Qantas - Qantas Frequent Flyer

Member since 01 May 2013

Total posts 54

boo townsvill

djtech

Qantas - Qantas Frequent Flyer

Member since 02 Sep 2018

Total posts 309

They are quite stingy with award space these days. Only way to combat this would be to be a Platinum One member and have any available seat turned into an award seat for you.

Mark_GMT+8

Qantas - Qantas Frequent Flyer

Member since 28 Jul 2017

Total posts 4

Thanks for your replies.

I rang QFF today and managed to secure the desired reward seats even though they were not visible / available online.

Top marks for their customer service.

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