Virgin Australia - Velocity Rewards
Member since 06 Mar 2015
Total posts 145
I booked a J class flight to Perth for March and return April paying full J fare. Had a possible need to change the date of the return flight but found out that I can't change just the one leg online , have to go through the Guest Contact Ctr. but can do it online if I change the entire booking.
Find that a bit strange but my big gripe is that just to change the date of the return flight means I must do it via the Contact Ctr. and for the privilege of doing that simple task I get slugged $40.
How on earth can VA justify that. Sounds like fee gouging to me.
In this day and age of computers it should be so easy and free to change if seats are available still I guess VA have to make an extra few dollars to pay their executives.
Doesn't seem at all justifiable to me!
Qantas - Qantas Frequent Flyer
Member since 02 Sep 2018
Total posts 308
Member since 06 Dec 2018
Total posts 23
Delta Air Lines - SkyMiles
Member since 16 Oct 2017
Total posts 117
Member since 02 Apr 2017
Total posts 162
Member since 09 Nov 2018
Total posts 18
Member since 02 Feb 2015
Total posts 17
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