New Singapore Airlines flight upgrades for KrisFlyer Gold members

By Chris Chamberlin, October 9 2018

Gold-grade members of the Singapore Airlines KrisFlyer program now have new benefits to aim for in return for their continued loyalty, with new ‘Elite Gold Rewards’ available from October 9, including complimentary flight upgrades and additional bonus miles.

While not available to all KrisFlyer Gold cardholders, these bonus perks come as an extra reward for travellers who fly most regularly with Singapore Airlines and SilkAir, and notch up significant numbers of ‘Elite miles’ on these airlines: the KrisFlyer equivalent of status credits.

It’s a particularly good win for travellers who may not regularly fly in business class or first class – the only way to qualify for Singapore Airlines’ higher-level PPS Club and Solitaire PPS Club – because under the previous system, once you reached KrisFlyer Gold, there wasn’t otherwise anything higher to aim for.

Here are three new benefits now available for eligible KrisFlyer Gold members.

1. Double KrisFlyer Miles Reward

KrisFlyer members who earn 60,000 Elite miles on Singapore Airlines and SilkAir flights in a single year (excluding Elite miles earned on other flights, such as on Star Alliance partners) will qualify for one Double KrisFlyer Miles Reward: a voucher that can be traded in to earn twice the usual number of KrisFlyer miles on a single flight segment of your choosing.

Naturally, this provides the most value when applied to a long-range flight booked on a flexible fare or in premium economy, business class or first class, so choose which flight you use this on carefully.

Double miles applies to both the base earning rate and any applicable cabin bonus for flying in a higher-than-economy cabin, although doesn’t also double the tier bonus provided for being a Gold member.

For example, on a one-way Singapore-London flight in business class booked on a Business Lite or Business Standard fare, KrisFlyer Gold members would normally earn 8,452 miles, plus a tier bonus of 2,113 miles in recognition of their Gold membership.

Apply the Double KrisFlyer Miles Reward to that flight and the base earn rate doubles from 8,452 to 16,904 miles, plus the usual tier bonus of 2,113 miles, for an all-out earn of 19,017 miles on a one-way flight.

2. Short-haul Advance Upgrade

Notch up 75,000 Elite miles on Singapore Airlines and SilkAir flights every year and you’ll also qualify for one yearly ‘Short-haul Advance Upgrade’, providing a one-class cabin upgrade on a flight of your choosing, subject to availability.

This benefit is available on the following routes, based on the regional Zones used by KrisFlyer:

  • Flights between Zones 1 & 2, covering journeys between Singapore and Malaysia, Indonesia and Brunei.
  • Flights between Zones 1 & 3: that’s Singapore to Thailand, Philippines, Myanmar, Cambodia and Laos, or vice versa.
  • Flights exclusively in Zone 9, being those within Australia and New Zealand, such as Melbourne-Wellington, and also Sydney-Canberra when booked as an individual sector as part of a broader international airfare.
  • Flights exclusively within Zone 11 (Europe) – namely, Singapore Airlines’ fifth freedom flights between Moscow and Stockholm.

To be eligible for an upgrade, you’ll need to be booked in business class on a Z, C, J or U fare (for a first class upgrade, where available); in premium economy on an S, T or P airfare (for a business class upgrade); or in economy on a Y, B, E, M, H or W fare (for a premium economy upgrade).

3. Premium Economy Advance Upgrade

Amass 100,000 Elite miles with Singapore Airlines and SilkAir in a single year and one Premium Economy Advance Upgrade is also yours to use on any Singapore Airlines flight of your choosing, including long flights between Australia and Singapore or Singapore and Europe.

Where availability permits, this upgrade can be secured from the time of booking when travelling on an economy Y, B, E, M, H or W airfare, being the more flexible (and therefore, expensive) tickets as opposed to sale fares and other reduced-priced seats.

Again, qualifying for these new Elite Gold Rewards is only possible using Elite miles earned by flying with Singapore Airlines and SilkAir.

Elite miles earned on all other flights, such as with Star Alliance partners like Air Canada, Thai Airways, United and others, don’t count towards this tally.

Chris Chamberlin

Chris Chamberlin is the Associate Editor of Executive Traveller and lives by the motto that a journey of a thousand miles begins with a single step, a great latte, a theatre ticket and a glass of wine!

Bernoulli

Bernoulli

21 Apr 2017

Total posts 35

This is interesting. One of the reasons I moved all of my travel from SQ to CX was because of how poorly SQ treats its KF GOs and the difficulty of maintaining PPS if you fly a combination of classes throughout the year and take J mostly on short-mid haul routes only. Based on what I see here there isn't enough to tempt me back given I can comfortably qualify for CX DM however this seems to be a step in the right direction.

Theviewfrom1a

Theviewfrom1a

British Airways - Executive Club

06 Apr 2018

Total posts 4

This seems extremely underwhelming vs what other programs offer their top frequent flyers who 'over achieve'. e.g., . BA offering a return upgrade voucher for 2 at 2500 TPs and 2 return upgrade vouchers for 1 at 3500 TPs. The US programs also have pretty compelling upgrade incentives... and the key difference here is that only flights on SQ metal seem to count.

Mjkcan

Mjkcan

Singapore Airlines - KrisFlyer

14 Jun 2017

Total posts 32

Yet another dud to us SQ gold fliers. I basically only keep it for the star alliance lounge benefit and domestic VA lounge access.

I legitimately find these “rewards” insulting - they’re basically tellling us that our business doesn’t matter because it’s self-funded (ie not business class).

Oh... and that sad excuse for a lounge in Singapore. Don’t get me started.

Why even have a program, SQ?

lakepacificair

lakepacificair

25 Nov 2016

Total posts 28

Please elaborate what is the “sad excuse for a lounge in Singapore”. I didn’t quite understand (I mean literally, used to QF’s status and find SQ’s rewards program quite confusing).

henrus

henrus

Qantas - Qantas Frequent Flyer

23 Oct 2013

Total posts 714

At Changi there are 4 Singapore Airlines lounges

The Private Room - Only for those Departing on Singapore Airlines in First/Suites

First Class Lounge - For those departing on Star Alliance in First Class and PPS Solitare

SilverKris Business Class Lounge - For those departing on Singapore, Silk Air or Star Alliance in Business Class, VA The Club and PPS Club card holders.

SilverKris Gold Lounge - For those with Gold Status (including SQ Gold Elite, Star Alliance Gold and VA/VS Platinum and Gold).

The lowest SilverKris Gold has no toilets, no showers, poor food and is often crowded.

Gold frequent flyers despite potentially spending thousands on Economy tickets are shafted to the Gold lounge as only those with PPS Status (earned by flying Business/First Class only) or actual Business class tickets are entitled to access the lounge with proper food, toilets, showers etc.

lakepacificair

lakepacificair

25 Nov 2016

Total posts 28

Thank you for your detailed reply. Now I understand ;)

Booster

Booster

United Airlines - Mileage Plus

17 Feb 2016

Total posts 47

Like everything Sing Air does it is overly complecated.

I rate their sercice so highly yet their loyalty program remains mean spirited and this offer just reinforces that. How many hoops do you have to jump through !!

mushmush

mushmush

Singapore Airlines - The PPS Club

14 Nov 2013

Total posts 42

i was just saying that to my colleague, everything they do is over complicated, too much thought goes into it and the execution is terrible.

antkleve

antkleve

American Airlines - AAdvantage

15 Feb 2013

Total posts 40

Don't worry - even the F lounge in Singapore is nothing to write home about. Sometimes I go to the J lounge as there seems to be better food offerings. Lounges are something that SQ just can't seem to get right.

mushmush

mushmush

Singapore Airlines - The PPS Club

14 Nov 2013

Total posts 42

unfortunatley there is no university degree in common sense.

Mjkcan

Mjkcan

Singapore Airlines - KrisFlyer

14 Jun 2017

Total posts 32

Even the KF Gold Welcome package is basically just an A4 sheet of paper with a cardboard sleeve holding the card and bag tag.

Literally no thought or care put into it whatsoever.

ds7777

ds7777

Qantas - Qantas Frequent Flyer

22 Aug 2013

Total posts 3

To hit 100,000 elite miles on only SQ/SA flights would require some serious travel - most likely in business/first.


I doubt those who make that level of travel would be buying economy tickets looking for an upgrade to premium economy.

mushmush

mushmush

Singapore Airlines - The PPS Club

14 Nov 2013

Total posts 42

The issue that SQ has is that the people making these decisions are detached from the real world, they were never frequent travellers, didn't have to pay for their own flights, hotels etc. If they would just consult a group of people that have travelled for work for a good part of their working life they would understand the needs and wants of todays traveller.

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