Singapore Airlines' KrisFlyer revamp: the good news, the bad news

By John Walton, February 6 2012
Singapore Airlines' KrisFlyer revamp: the good news, the bad news

Singapore Airlines is shaking up its KrisFlyer frequent flyer program, with both good news and bad news for frequent flyers looking to trade their miles for a free or upgraded seat.

Australian Business Traveller has scoped out the changes to bring you this 'need to know' summary.

More seats, but more points

Singapore Airlines says it will be releasing more seats for upgrades, including the fully flat business class seats on SQ's Airbus A380, Boeing 777-300ER and Airbus A340-500 aircraft – these are now available at the cheaper Saver Award rate instead of the Standard and Full Awards. But that comes with a rise in the number of miles you'll need to burn on almost every route.

(First class seats, but not the sumptuous better-than-first Suites, will be Saver Award-eligible too.)

You'll now need 55,000 KrisFlyer miles to snare a one-way business class Saver Award flight from Australia (except Perth & Darwin) to Singapore, up 10,000 from the current rate.

A first class seat will set you back 75,000 miles (up from 5,000 miles).

With only 20,000 points difference, first class will now be a more attractive option for a swish getaway when compared with the business class rate.

The 15 percent online booking discount on the usual rate will remain in place.

Europe has also been split into two zones, with Amsterdam, Athens, Copenhagen and Rome requiring fewer miles to burn than other European destinations.

Award flights for SQ's Star Alliance partner airlines will also go up: if you're considering a partner award you'll want to jump on that this month.

Those new mileage charts in full

The new rates will come into effect from 1 March for flights from 1 April.

Saver Awards can be redeemed for first and business class on the A380, 777-300ER and A340-500 from 8 March for flights from 1 April.

So if you're planning a redemption booking around those times, tread carefully and make sure you're getting the best deal.

To assist with your planning, you can download PDFs of the following:

How will the changes affect your travel plans? Are you more or less likely to use SQ's KrisFlyer loyalty program with the new charts? Has it changed your airline allegiance? Share your thoughts with fellow readers in the comments below or drop us a tweet: we're @AusBT.

John Walton

Aviation journalist and travel columnist John took his first long-haul flight when he was eight weeks old and hasn't looked back since. Well, except when facing rearwards in business class.


04 Nov 2010

Total posts 672

I'm going to put this into the "good news" basket. Nobody likes to pay more points for free flights and upgrades but it looks like SQ's new KrisFlyer rules will work better if you're got the points needed for Saver Awards.

Singapore Airlines - KrisFlyer

13 May 2011

Total posts 27

It is a difficult choice going forward  being Gold with both Virgin and SIA. 

It seems that it takes around half the number of international flights to earn "Gold Status" with Virgin rather than with SIA.  Moreover, Virgin allow the accrual for status creditors even on discounted SIA flights whlist SIA allows the accrual of Virgin miles in the Krisflyer program but these do not earn  status (Elite Miles).

 Overall Virgin partnering with SIA allows further miles to be accrued on domestic flights which will offset any increases in  the new SIA awards chart.    I like the prossbility of booking London for the first time on business saver fares.  It seems that the Europe split is based on the age of the aircraft used with the older planes flying to Franfurt , Amsterdam etc.

The choice of programs and alliance  for me is rrelated to convienence and the strengh of partners.  Much of my travel is throughout India, China and Vietnam.  QANTAS/ Oneworld world have to significant improve their position in Asia befoe I considered switching from Skyteam or Star Alliance.

Hopefully one day Virgin will become a full member of Star Alliance and then I would probably ditch my SIA Krisflyer card.


What does this mean for people with miles on a star alliance carrier wanting to burn them on SIA? Can we now finally book Business on the A380, 773ER etc? or is that still blocked?


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