Member since 16 Aug 2019
Total posts 24
I recently flew from London to Corsica return on BA. I received the FFP and Status Credits for the first flight a few days later but after nearly three weeks haven't received them for the second flight. Which airline do I have to contact to claim the missing points - Qantas or BA? What is the process for doing so? Thanks in advance.
Member since 25 Aug 2016
Total posts 14
call QFF and they can manually do it. Just have eticket and old boarding pass they will ask you to email to them. I made them hold on the phone while I did.
Member since 14 Jun 2018
Total posts 55
If you go to the "Trips" section in your qantas app, scroll to the bottom - there is a "claim missing points" link
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Missing QFF points and status credits from oneworld partner travel
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