Virgin Australia Strategy Flew BNE-SYD-LAX few days ago on Business Class.

1 reply

mspcooper

Qantas - Qantas Frequent Flyer

Member since 09 May 2013

Total posts 342

Virgin Australia Strategy

Flew BNE-SYD-LAX few days ago on Business Class. At the International Transfer Desk, the lone staff member handed out express cards to all passengers (close to 60 of them). Is this a strategy to make VA passengers feel special? Not fair on other J or F customers from other airlines if the express line is somewhat similar to the regular line?

jaredw

Virgin Australia - Velocity Rewards

Member since 13 Jan 2014

Total posts 57

They only hand it out to elites + J passangers on the plane. I have seen this happen when there is a tight connction and needs to move people through quickly. 

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