Member since 27 May 2014
Total posts 4
Booked to fly SYD-HKG on a CX issued ticket under Economy Supersaver conditions. The condition of the ticket does not allow for pre selection of seats, however I have Oneworld Ruby status, Silver with QF. Would I be allowed to pre-select seats for my partner and my two year old, given the Oneworld benefits provided to Ruby status members? Thanks
Member since 21 Apr 2012
Total posts 2,058
If you included your QFF number in the booking and Ruby status allows for pre-selection of seats, the CX online system has built in controls to allow you to select seats. However from my experience, the courtesy does not extend to other member of the party who are not OW elites even if they are on the same pnr (unlike Qantas, BA or AA).
Best thing to do is to call CX and ask them if they would be so kind as to extend seat-selection to your travelling party.
Member since 07 Oct 2012
Total posts 761
Ruby status does not offer 'seat selection' with oneworld carriers. It offers 'preferred seating'. These are not necessarily the same thing.
I would suggest calling CX is the best option.
Hi Guest, join in the discussion on
Booked to fly SYD-HKG on a CX issued ticket under Economy Supersaver conditions.
Already have an ET account? Log in below.
Signing up with Executive Traveller only takes a second and lets you
interact with our community. It's completely free and we'll never pass your information on to
Didn’t receive an activation email? Resend one to yourself here.
If you’ve forgotten your password, simply enter your email address
below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.
If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.
Subscribe to our free newsletter and get the latest news, reviews, tips and more sent straight to your inbox