They will have to protect the rest of your itinerary so that you can complete your journey. It's their legal obligation as part of their contract to fly you (you entered into a contract with them when they sold you a ticket), if you choose the take up the alternative flights. If you don't, then the compensation varies from the type of ticket you have and type of carrier you're ticketed with. Call them up to make new arrangements.
They have cancelled the flight. Offered me a flight the next day but I was to be responsible for hotel etc for the overnight stay and visa extention fee.
Delayed, not cancelled will be thier first Argument. Who was the airline, if its an EU based Airline, you are eligable for a minimum 600 Euro compensation, on top of what ever you can get back from them to cover bills.
bdsl
bdsl
Qantas - Qantas Frequent Flyer
Member since 21 Oct 2013
Total posts 18
What can I do if an airline cancels my return flight?
TheRealBabushka
TheRealBabushka
Member since 21 Apr 2012
Total posts 2,058
They will have to protect the rest of your itinerary so that you can complete your journey. It's their legal obligation as part of their contract to fly you (you entered into a contract with them when they sold you a ticket), if you choose the take up the alternative flights. If you don't, then the compensation varies from the type of ticket you have and type of carrier you're ticketed with. Call them up to make new arrangements.
eminere
eminere
Member since 25 Sep 2013
Total posts 376
What was the cause of the flight cancellation?
bdsl
bdsl
Qantas - Qantas Frequent Flyer
Member since 21 Oct 2013
Total posts 18
They have cancelled the flight. Offered me a flight the next day but I was to be responsible for hotel etc for the overnight stay and visa extention fee.
bdsl
bdsl
Qantas - Qantas Frequent Flyer
Member since 21 Oct 2013
Total posts 18
It was a business class fare from CDG to MEL via SGN and the leg from SGN to MEL was cancelled.
LondonAussie
LondonAussie
Qantas - Qantas Frequent Flyer
Member since 12 Jul 2014
Total posts 79
Delayed, not cancelled will be thier first Argument. Who was the airline, if its an EU based Airline, you are eligable for a minimum 600 Euro compensation, on top of what ever you can get back from them to cover bills.
dimi
dimi
Qantas - Qantas Frequent Flyer
Member since 13 Jul 2012
Total posts 154
Not sure if any of this applies to Vietnam Airlines...