Guest Contact Centre/Airport Fees?

2 replies

Jono

Qantas - Qantas Frequent Flyer

Member since 25 Jan 2013

Total posts 108

Guest Contact Centre/Airport Fees? What are the airport fees

Jono

Qantas - Qantas Frequent Flyer

Member since 25 Jan 2013

Total posts 108

Anyone know what exactly the airport fees in 'Guest Contact Centre/Airport Fees' in Virgin Australia's new maze of fares means?

Does that mean nobody at the airport will talk to me unless I pay a fee?

See: https://www.virginaustralia.com/au/en/faresforyou/?cmpId=VFF0059_MemberUpdate_VAChanges_MRKG_fares_overview&bId=1154398476&acId=5499997&clid=PDM2511#domestic

Rhinojames

Qantas - Qantas Frequent Flyer Platinum

Member since 09 Jun 2011

Total posts 63

According to the Virgin Australia website the fee is applicable "each time guests make, change or cancel a booking" via either of those two channels.

Hi Guest, join in the discussion on Guest Contact Centre/Airport Fees?

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