Member since 04 Dec 2012
Total posts 2
All my Virgin Australia status credits have disappeared following the introduction of the new system this weekend. Has anyone else had the same problem? (Points are OK it's the credits that have vanished.)
Qantas - Qantas Frequent Flyer
Member since 01 Jul 2012
Yes, mine also. Obviously a bug.
Member since 24 Oct 2010
Total posts 1,013
Yes, it's a common issue - doesn't mean you have no status credits, simply yhat they're not being displayed - see http://www.ausbt.com.au/virgin-australia-s-new-system-what-flyers-this-week-need-to-know for more.
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All my Virgin Australia status credits have disappeared following the introduction of the new system this weekend.
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