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Q Tags are useless on domestic to international transfers

21 Discussions

Dr Al

Qantas - Qantas Frequent Flyer

Member since 07 Mar 2017

Total posts 31

So I recently flew ADL-SYD-DXB-LHR, and also ADL-MEL-DXB-LHR. On both occasions (no, I didn't learn from the first time) was told on checking in at ADL that I had to remove my Q tags as Sydney (and second time around Melbourne) equipment would get confused with the "empty" Qtag alongside a standard printed luggage label and "hold my luggage" an that my luggage may get stuck in Sydney (Melbourne) and not make it onto my international flight. Apparently both airports lack the "technology" according to the check in staff.

I thought the Q Tags were designed to be luggage labels for domestic but if flying internationally then would act just as a Tag to write your name on. however when flying a domestic connection to an international flight they appear to be worse than useless.

So I had to take the Q tags off my bags (which were the only labels/tags with my details on) and replace them with those friable thin qantas cardboard labels held on by the thinnest piece of elastic imaginable.

Has anyone else come across this issue??

John Phelan

Qantas - Qantas Frequent Flyer

Member since 28 Oct 2011

Total posts 197

Yes, pretty much everybody who has tried to do this. It is standard QF practice to tell people with international connections to remove the Q tags completely. They should be used on domestic ONLY itineraries. And for what it's worth, I would consider it fairly risky to fly with just the Q tags as the only nametags on your bags. They are prone to getting caught in the conveyor machinery and getting ripped off - leaving your bags with no name tag and the staff with no idea where the bag is supposed to be going.

lawf

Qantas - Qantas Frequent Flyer

Member since 09 Oct 2017

Total posts 3

I have flown several times from SYD to NRT via BNE and had no issue leaving the Q Tag on. Check-in staff did not warn me about it either. Not sure why BNE would use different technology to SYD or MEL?

I agree with John above that it is risky to travel with the Q Tag as the only identifier. Much better to have a backup.

mern2001

Qantas - WP Qantas Frequent Flyer

Member since 10 Apr 2013

Total posts 81

My impression that it i a bit of an Adelaide thing. This issue has been raised before and people reported that they have had no issues going from domestic to international flights. However, every time I leave from ADL to go to MEL or SYD and then international, I have been warned by check-in staff to remove my Q tag for the reasons noted by the original poster.

nixjet

Member since 03 Jan 2013

Total posts 24

All mine sit in a drawer at home - I tried embracing new technology but after 3 disasterous attempts and the fact that they're no good for international which is probably 70% of my flying it's easier for me to leave them off and stick to the thermal tags printed at the airport.

iM

Qantas - Qantas Frequent Flyer

Member since 27 Jul 2016

Total posts 31

Have flow domestically with Q tags only and no probs. Have also left them on bags when travelling OS with no problem. Just saying...

Ozmichel

Qantas - Qantas Frequent Flyer

Member since 18 Jan 2017

Total posts 7

I've left my tags on my bags since i received them, mainly as an identifier.
I do SYD/MEL/DXB (For the morning arrival time in Dubai through QF9) and have never been challenged.

mberzins

Qantas - Platinum (Lifetime Gold)

Member since 25 Apr 2013

Total posts 51

I have flown several times from SYD to NRT via BNE and had no issue leaving the Q Tag on. Check-in staff did not warn me about it either. Not sure why BNE would use different technology to SYD or MEL?

I agree with John above that it is risky to travel with the Q Tag as the only identifier. Much better to have a backup.
Ditto for me out of BNE, no problems on any international flights, whether direct or via SYD & MEL. I alway have my business card visible inside my bags in case one, or more, external bag tags come off.

peteshep

Member since 15 Feb 2013

Total posts 11

I’ve gone MEL-BNE-NRT, MEL-SYD-LAX, and probably a couple of others and never had an issue, and was never advised by check in staff to remove them either.

jpk77

QF

Member since 29 Oct 2012

Total posts 3

I've done many dom-int connections with them on and it's never been a problem. Sounds like an ADL thing - it probably happened once and is now gospel in that port.

drjl

Qantas - Qantas Frequent Flyer

Member since 20 Sep 2011

Total posts 2

I have never been told to remove them flying MEL LAX and return, and SYD DFW, nor domestically in USA and Canada.
And on domestic flights when there is a transfer I always get paper labels put on (without removing the Q tag) as I have been caught a couple of this where the transfer was not made and teh QF staff advised me that the Q tags were not reliable for transfers.

maktrust

Qantas - Qantas Frequent Flyer

Member since 08 Dec 2011

Total posts 3

I have flown over a 100 flights international and many with domestic connections and never had any problem with the Q tags. Mind you I always get a normal bag tag put on as well for the international sectors.

OzMattyD

Member since 25 Jul 2011

Total posts 8

I've flown with my Q-Tags on all my bags since introduction. Never been asked to take them off, and the only time I have had a bag go missing is when flying through Dallas or New York. Have not been to Adelaide in that time however.

boris45

Qantas - Qantas Frequent Flyer

Member since 23 Feb 2017

Total posts 15

I have flown overseas on QF, CX and SQ metal with Q-tags. No problems as they are just identifiers. Paper tags are placed on the suitcase with the correct destination.

Flying mermaid

Qf

Member since 26 Apr 2015

Total posts 5

I have flown all over the world with the tags on and never had a problem (nor been told to take them off at Canberra airport), however my daughter has been told to remove them when flying out of Canberra, so who knows.....

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