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Qantas & Jetstar

Inflight WiFi - luxury or necessity?

19 Discussions

aggie57

QF

Member since 04 Apr 2014

Total posts 123

On Saturday I did a 7hr flight from Boston to LAX on AA, with access to great in-flight WiFi via ViaSat. I could happily use cloud based business systems. Then Monday I did LAX - MEL with Qantas, obviously with no WiFi. Which frankly was a little frustrating and which got me thinking, should we expect decent in-flight WiFi these days and is it, or will it soon be, a consideration on which airline to book.

brinkers

Qantas - Qantas Frequent Flyer

Member since 16 Jun 2011

Total posts 215

Much of the enabling infrastructure is still being rolled out, so I think it will be a few years before you see it across fleets.

From what I recall, Qantas weren't thrilled with the current capabilities of the satellite services on Trans Pacific areas, and are waiting for the next generation to roll out. Providing the services domestically is a different story as they could leverage the NBN infrastructure

moa999

Qantas - Qantas Frequent Flyer

Member since 02 Jul 2011

Total posts 825

Becoming expected over land (where you have ground to air or high latest gen satellite density)

Still difficult to get a good service over water.

Morgan27

Member since 27 May 2017

Total posts 13

I feel like wifi is such a waste on fligths and isn't needed

markpk

Qantas - Qantas Frequent Flyer

Member since 29 Nov 2013

Total posts 412

My perspective is:
  • Cross country flights in AU or elsewhere - it's becoming a must. If you want to work you can keep on top of things and act quickly vs the dreaded "how many f****ng" emails did I just get" when you come off flight mode
  • The airlines need to be smarter about what planes with wifi go where. I was really annoyed last week to find the 2.45pm flight from PER-BNE didn't have WiFi, yet one of the contract flights up to the Pilbara did!
  • I'm with Qantas in relation to trans-Pacific flights - yes when you leave AU there's a window where it would be nice, but US to AU - leaving at midnight US time - nope.
  • At the end of the day we need to accept that WiFi availability is still a work in progress - satellite comms is still expensive in remote areas and lets face it, Qantas INTL flights generally spend a lot of time flying over remote parts of the globe!

IntegralMan

Member since 01 Sep 2018

Total posts 8

I count myself from the old school. Whether the flight is 1 hour or 10 hours, I have always enjoyed being forced to disconnect from the internet and my email inbox. It's a good time to power through some real work, or read a book if time permits.

Thankfully, onboard WiFi is nowhere near ubiquity just yet, so I still gleefully tell any party that will listen that I'm about to jump on a plane and will be offline for the next X hours, even if the plane does have WiFi. No doubt there will become a tipping point in 5 - 10 years where this will become incredible, but until then, you won't be hearing from me while I'm in the sky.
Last editedby IntegralMan at Feb 13, 2019, 08:51 PM.

aggie57

QF

Member since 04 Apr 2014

Total posts 123

Thanks for everyone’s comments. I suspect part of the reason I felt the need to ask is that so many of the systems we use at work these days are cloud based, so I’m relying on servers to dish up the data and information I use at work. And despite also being of the old school, i.e. liking to be ‘offline’ when in the air, the reality is at least some of that travel time is still work time, even (or especially) on a 15 hour overnight transpacific flight.
Last editedby aggie57 at Feb 13, 2019, 11:00 PM.

PCHammond

Qantas - Qantas Frequent Flyer

Member since 24 Aug 2017

Total posts 21

I just used the in-flight Wi-Fi to complain to my wife about how yet another one of my flights got delayed. And also to complain to my mates about how Bohemian Rhapsody is actually a mediocre movie if you remove the songs from it.

I've never used in flight wifi for anything actually productive

Steve987

Member since 23 Feb 2015

Total posts 244

Luxury - no
Necessity - no
Disruptive pain in the a$$ - absolutely!

GBRGB

Qantas - Qantas Frequent Flyer

Member since 21 Jan 2014

Total posts 219

The biggest issue is airlines rolling it out across its entire fleet of aircraft, instead of having big holes like we have with QF and it’s 717’s. I am sure airlines will still have gaps in older aircraft as well, where they don’t see value in the cost of installations. I still think for many years we will jump on a plane expecting WI-FI and for some reason it won’t be provided, which will be frustrating.

readosunnycoast

Member since 05 Oct 2011

Total posts 114


Continental USA gets its inflight internet from ground based cell towers. Oceans require satellite coverage, The cost and logistics are entirely different.

xtfer

Virgin Australia - Velocity Rewards

Member since 14 Mar 2017

Total posts 140

I fly premium classes so I can get work done, and will chose flights with wifi over those without. It's a necessity.

aggie57

QF

Member since 04 Apr 2014

Total posts 123


Continental USA gets its inflight internet from ground based cell towers. Oceans require satellite coverage, The cost and logistics are entirely different.

That’s true of GoGo equipped aircraft but Viasat is satellite based, American is using it on all their new 737 Max 8’s and are converting many of their older -800’s as well. The aircraft I was on was one of these converted -800’s.

nix584

Virgin Australia - Velocity Rewards

Member since 10 Jan 2012

Total posts 68

If flying to the US and wanting to use wifi, you can fly VA, NZ, UA or AA.

Msandler2009

Member since 08 Mar 2018

Total posts 1

Somehow we all survived before planes had wifi and indeed before the internet itself. It seems that the more ubiquitous the internet becomes, the less opportunity we have to escape even for a moment from it. Perhaps we will come to a point where we will be unable to disconnect from the internet at all.

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