How do you get points/status credits transfered from Cathay Pacific MarcoPolo, to Qantas FF?

4 replies

charlieg

QantasFF Platinum

Member since 16 Feb 2012

Total posts 134

How do you get points/status credits transfered from Cathay Pacific MarcoPolo, to Qantas FF? The booking was with my QFF and when i check Activity Statement there was nothing. I claimed via website - it now states = CLAIMED ON ANOTHER FF SCHEME

driley28

Qantas - Qantas Frequent Flyer

Member since 07 May 2012

Total posts 302

You cannot transfer between FF accounts.  Did you enter the CX account number in, that's the only way they could be credited there?

Waynec

Qantas - Qantas Frequent Flyer

Member since 23 Aug 2012

Total posts 88

It happened to me before as well as I dislike keying in all my information everytime I book with Cathay so I always login to my CX account to expedite the booking.

By default, your Marco Polo club number is entered so if you don't delete it and change it to your QFF number, it will stay as your MPC number. You can try calling the QFF service desk and explain that you do not want the points credited to the MPC account and want it to be reversed back to the QFF account. I am not too sure if that can be done but it is worth a try if you really want the QFF points.

tuzza1

Qantas - Qantas Frequent Flyer

Member since 02 Aug 2012

Total posts 89

I had a similar situation with AA few years back. I just phoned qf and they swapped them for me. Good luck

TheRealBabushka

Member since 21 Apr 2012

Total posts 2,060

Check your boarding pass in the future and see what FF number is recorded on it. Nip the problem at the bud and get it changed at check-in or the lounge!

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