British Airways Covid-19 Refunds: 921K Refunds in Cash & 346K in Vouchers!

1 reply

planesa380

Virgin Australia - Velocity Rewards

Member since 05 Sep 2013

Total posts 62

Wow:

Per Daily Mail UK (by Martin Robinson on 19 May 2020):

"Almost 50,000 British Airways customers are still owed refunds despite the airline suspending most flights in March, it was revealed today.

Willie Walsh, boss of its Spanish parent company, has also revealed that 921,000 tickets for 2.1million flights were refunded in cash - but 346,000 customers accepted a credit voucher for a future flight.

But there are still 47,400 people who are yet to see their money two months after the coronavirus crisis began.”

Wow, I'm shocked by the amount of people who are getting flight credit especially as you have the right to a refund in the UK under EU261.

TDAG

BAEC

Member since 10 Jul 2019

Total posts 5

Why is this so shocking? Almost a million cash refunds in 2 months is pretty good by anyones standards. If any of the others who accepted vouchers (myself included) wanted cash all you have to do is ask....

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