Oman Air refund- has anyone received one?

4 replies

Bighiggy

Etihad - Etihad Guest

Member since 21 Jul 2019

Total posts 6

Has anyone received a refund from Oman Air for a cancelled reservation? I was told my refund would be processed in late Jan (6 months after the cancellation of my reservation) and 12 months after booking. I've now been told that the refund has been "authorised" and would be "another few weeks for the refunds to come through."

I feel as though I'm getting the runaround and am curious if anyone has actually received their refund?

stewardnurse

Member since 25 Jun 2013

Total posts 46

Still waiting for mine as well.

Bighiggy

Etihad - Etihad Guest

Member since 21 Jul 2019

Total posts 6

Hi Stewardnurse

Thanks for the reply. Have you passed the 12 month date of your reservation? I emailed Oman Air to inquire if they could supply an actual date, they said they are unable to and it's just the "process".

I'll post any updates.

Andrew M

Member since 23 Feb 2021

Total posts 1

Still waiting for a refund 15 months after I paid for them. No sight of them refunding just under £7k I paid for 4 business class flights to go to Thailand last Easter. I paid for them November 2019 and was told to expect them to refund after a year, but still no sign of it.


Who can help me reclaim this?


ABTA don’t seem to want anything to do with it as it was purchased through an agent and it’s not a package booking. Agent says Oman tell them it’s coming, but I don’t believe they’re chasing Oman very hard either. I’m stuck without a solution and deeply out of pocket. All advice gratefully received.

Bighiggy

Etihad - Etihad Guest

Member since 21 Jul 2019

Total posts 6

Update on my situation with this refund, is that I pursued the credit card charge back route. I have had the money credited back to my card today via Commbank (albeit they were not particularly keen on processing it, but upon pushing did so).

Oman Air Australia were still advising that,"we do have an unprecedented high amount of refund requests at this time, and the process takes longer than usual" and they would follow up with head office.

My advice to anyone awaiting a refund and if you paid via credit card, is to start the charge back process with your card provider.


Hi Guest, join in the discussion on Oman Air refund- has anyone received one?

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