- Good location for passengers taking shorter flights
- Divided zones for working and relaxing
- Easy location means it can get busy
- Food and beverage not on-par with other London lounges
- Lufthansa's Silver frequent flyers get access when flying with any Star Alliance airline
While many business travellers default to using the Air Canada, Singapore Airlines or United Club business class lounges at London Heathrow's Terminal 2, there's a fourth option here that's sometimes overlooked: the Lufthansa Business Lounge.
Designed mainly for passengers taking shorter flights but still open to those flying longer distances, here's what Lufthansa's Business Lounge has to offer, beginning with its convenient location.
Location & Impressions
After clearing security screening at Heathrow's Terminal 2, make a sharp right and you'll easily spot the Lufthansa lounge complex:
This area houses both the Lufthansa Business Lounge and the Lufthansa Senator Lounge...
... the latter being inside this Business Lounge (below) – but as a single reception desk serves all passengers of both lounges, you can just head inside.
The Business Lounge takes on a clear 'airline' and 'Lufthansa' theme, with backdrops of Boeing 747-8s and an array of Lufthansa logos throughout the space...
... which opens up into a reasonably well-lit room...
... with food and drinks available in the centre and corner of the lounge, surrounded by plenty of places to sit...
... and of great use during the winter months, coat hooks and racks:
The Lufthansa Business Lounge opens from 5am until 10pm daily.
Lufthansa's Business Lounge at London Heathrow primarily caters to the following guests, keeping in mind some higher-tier travellers will instead head straight for London's Lufthansa Senator Lounge:
- Lufthansa business class passengers who aren't also Star Alliance Gold members.
- Business class passengers of other Star Alliance airlines who again don't hold Star Alliance Gold status, whether taking short hops across Europe or longer routes further afield: all of which depart from the same terminal here.
- Miles & More Frequent Traveller (Star Alliance Silver) members flying with Lufthansa or a Star Alliance airline, or on an eligible codeshare flight (not applicable to other Star Alliance Silver members).
- United Club and Air Canada Maple Leaf Club Worldwide members prior to Star Alliance flights.
- Paying guests who purchase a single entry pass via the LoungeBuddy website at a cost of US$91 (A$125) per person.
All food and beverage in this lounge is self-serve, and while the choices aren't quite as broad as in the neighbouring Senator Lounge, a mid-afternoon visit still found options like curry with rice...
... penne pasta with rolls and sliced bread...
... fruit and sweet treats...
... while on the beverage front, there's machine-made espresso coffee...
... a selection of juices, alongside beers on tap – if you know how to pour them and when the keg doesn't also need changing...
... with soft drinks, wines, spirits and beers also on offer, with more sweets in between.
I'd like to have seen a wider variety of salads and other fresh ingredients, but given most travellers using this lounge would be jetting to Germany with Lufthansa, the presence of substantial hot food would still be appreciated by many.
For any serious work, the lounge's business nook is your go-to, with computer and wireless printing facilities...
... along with benches where you can work on your own devices with access to UK- and European-style power points:
For a quick browse, many of the bench seats out in the main lounge space will also suffice, whether near the coffee machine...
... or over by the windows, where there's a good amount of light:
The wireless access point is shared with the Senator Lounge next door, and during my visit, provided downloads speeds of 16-22Mbps, and uploads of 5-8Mbps, which are both more than reasonable.
When there's no work to worry about, take time to refresh and relax at one of the booth seats, with built-in cocktail trays...
... put your feet up at one of the day beds, with power points nearby to recharge your devices...
... or take the time to catch up with friends or family by calling them from one of these telephone corners...
... where there's a seat and a bench inside to give you (and your conversation) a little privacy, without everybody else in the lounge having to listen in:
A selection of reading material is also available, found near the flight information screens:
All up, Lufthansa's London Business Lounge ticks the boxes for passengers taking relatively short flights within Europe, who probably don't have the time (or the desire) to walk to the other end of the terminal where the Air Canada, Singapore Airlines and United Club/Global First lounges are located.
However, passengers taking longer flights or arriving with more time on their hands may prefer to use those other lounges, which welcome many of the same travellers as can visit the Lufthansa facilities, and have showers to boot.
Chris Chamberlin travelled to London as a guest of Star Alliance and Lufthansa.