The Qatar Airways Qsuites business class guide

Qatar Airways' Qsuite is the world's best business class seat: here's everything you need to know about it.

By Brandon Loo, August 30 2019
The Qatar Airways Qsuites business class guide

Qatar Airways' Qsuites continue to fly high. Widely rated as the world's best business class, these well-appointed private suites are progressively appearing on more Qatar Airways aircraft, flights and routes around the globe.

The Executive Traveller guide to Qatar Airways' Qsuites answers all your questions about the stunning Qsuite: including where you'll find it, how to identify Qsuite flights when booking your travel, how to choose the best seats in the Qsuite cabin, and more.

What is Qatar Airways' Qsuite?

Launched in 2017, Qatar Airways' Qsuite is a spacious yet private business class seat with many of the traits of a first class suite. Foremost among these is a sliding door which transforms the seat into a luxe cocoon where you can work, relax, eat and sleep with minimal interruptions.

The yin yang arrangement sees passengers alternating forwards and backwards.

But that's just the beginning of the Qsuite experience; A unique cabin layout can turns adjoining middle suites into a double bed, so that two Qsuites become a bedroom above the clouds.

Taking this a step further, four Qsuites can be opened up to create a 'family room'...

... or let you and your colleagues collaborate during a business trip.

Add to that a 'dine on demand' inflight menu, high-speed WiFi and Qatar Airways' onboard service, and you can appreciate why so many business travellers strive to book the Qsuite where possible.

How the Qsuite experience is superior to standard business class

The Qsuite isn’t just another business class seat – a multitude of factors come together to provide a well-rounded experience. Frequent travellers will also appreciate the ability to customise some aspects of the service to suit their schedules and body clocks.

Luxury design

Qatar Airways’ luxurious Qsuites celebrate attention to detail. The Qsuites and the overall cabin are adorned with high-quality finishes and a refined colour palette comprising satin rose-golds, charcoals, slates and touches of marble-whites.

Golden hues and purple highlights give the Qsuites a regal glow.

Personal space

All the Qsuites, particularly the backwards-facing window seats, have plenty of space to stash your belongings on top of and underneath the wide shelf. 

Rearwards-facing A and K window seats feel the most spacious for solo travellers.

The armrest opens up as well, revealing a deep pocket where little bits and bobs can be kept out of the way. (Just don’t forget to check you’ve got everything before leaving the plane.)

The armrest can store many more of your items.

The foot cubby space has also been thoughtfully designed to not be too narrow, which is a common problem in other current-generation business class seats.

Even the foot cubby is much larger than other staggered business class seats.

Dine on demand

Instead of serving meals at fixed times, and often on a take-it-or-leave-it basis, Qatar Airways offers a completely personalised 'dine on demand' service. You can order whatever you want from the menu, whenever you want it during the flight.

Dine on what you want, whenever you want – as long as it's on the menu.

This is great for business travellers who might enjoy a light meal in the lounge, a small snack onboard before sleeping for a few hours, and then the main meal when they wake up.

The key to 'dine on demand' is that it's totally flexible. Fancy grazing upon the breakfast mezze platter during the middle of the afternoon? Is your body clock craving the dinner steak at 3am? It's up to you.

An office suite in the sky

It's wonderful to switch off and enjoy your flight: those hours represent a rare slice of 'me time' in our hyper-connected world where you can slip on the supplied noise-cancelling headphones and settle down to watch the latest movies or entire seasons of your favourite TV shows on the Qsuites' massive 21.5" video screen.

With mood lighting and privacy, it's your peaceful office in the sky.

Sadly, sometimes there's work to be done as you jet from A to B. This is when business travellers appreciate the Qsuite's ability to become a fully-connected office suite.

Plonk your laptop on the sizeable tray table, plug into the easily-accessible AC and USB power ports and jump onto Qatar Airways' exceptionally fast inflight WiFi. It's free for the first hour in Qsuites, and then just US$10 for the rest of the flight. Executive Traveller has measured download speeds of 5-8 Mbps, which are quite comparable to your average cafe hotspot.

Also read: Why Qatar Airways Qsuites is the world’s best business class

A wide, fully-flat bed

Each QSuite seat is 21.5 inches wide and reclines to a fully lie-flat bed that's 79 inches long.

Upon boarding, you’ll find an amenity kit, pillow, and thick duvet at your seat. Later, the crew will come by with slippers and pyjamas by The White Company. Qatar Airways is one of the few airlines which offers pyjamas (aka ‘sleeper suits’) in business class. 

Amenity kits are by Italian company Bric's.

Then it's just a matter of closing your suite's door, tapping the Do Not Disturb button to the crew know to leave you alone, and drifting off to sleep.

What does the Qsuite look like?

The Qsuites are arranged in a 1-2-1 layout, with each row alternating between facing forwards and backwards.

This photo shows how the Qsuite looks at the solo window seats: you can see that to the left of the passenger, the Qsuite behind her faces the opposite direction.

Likewise, the centre section has paired forward-facing and rearward-facing Qsuites. Two of those Qsuites can be opened up to as 'doubles', to share with your partner...

... while the walls between some of the Qsuites can slide back to form a 'quad' for four passengers.

The key to all this is knowing which specific Qsuites to select when you make your booking.

Which planes offer the Qsuite?

The Qsuites are found on a number of Qatar Airways' Boeing 777 and Airbus A350 aircraft only. At the time of writing, that's approximately:

  • all of Qatar Airways' Airbus A350-1000s, as those are the newest in the fleet
  • 50% of Qatar Airways' Boeing 777-300ERs
  • 80% of its Boeing 777-200LRs
  • 30% of its Airbus A350-900s

Over time, more of the existing Boeing 777s and Airbus A350-900s will be refreshed with the new Qsuites business class. It's expected that a variation of the Qsuite will be added to Qatar Airways' Boeing 787, as the narrower cabin of those Dreamliner jets can't accommodate the current Qsuite design.

Does the Qatar Airways Airbus A380 have Qsuites?

Qatar Airways' Airbus A380s do not have the Qsuites – instead, the superjumbos fly a more conventional open-style business class seat, which we still rate very highly.

The A380s will not be upgraded with the Qsuites, as Qatar Airways plans to retire its superjumbos from 2024 when they reach approximately ten years of age.

Which routes have the Qsuite?

Some of Qatar Airways' Australian destinations now have the Qsuites flying on a regular basis: 

  • Sydney, Canberra: QR907/QR906
  • Adelaide: QR915/QR914
  • Perth: QR901/QR900, albeit only on a temporary basis between September and December 2019

Unfortunately, Melbourne currently misses out, and Perth will be back to its usual A380 before the year's end. Here are some other major cities for business travellers that feature the Qsuite from Doha, as of August 2019:

  • London: QR5/QR6, QR7/QR8, QR15/QR16
  • Paris: QR37/QR38
  • Munich: QR59/QR60
  • New York: QR701/QR702
  • Chicago: QR725/QR726
  • Boston: QR743/QR744
  • Washington Dulles: QR707/QR708
  • Shanghai: QR870/QR871
  • Hong Kong: QR816/QR817
  • Bangkok: QR830/QR831
  • Singapore: QR943/QR942, QR945/QR944, QR946/QR947
  • Auckland: QR921/QR920

In addition, the Qsuites can be seen flying to other cities such as Colombo, Amsterdam, Montreal, Kuwait City, Bengaluru, Kolkata, Mumbai, Dallas and Tokyo, to name a few.

If your flight is on an Airbus A350-1000 it will definitely feature the Qsuites; if it's on a Boeing 777-200LR or Boeing 777-300ER there's a good chance it will also have the Qsuites.

Best seats when choosing a Qsuite

Although the number and layout of Qsuites will differ between different types of planes, our general advice for the best seats remains the same.

If you’re travelling on your own, you’ll probably appreciate privacy, space, and a view. With a 1-2-1 configuration, the sides of the plane are the place to be. The rear-facing A and K seats are closest to the window, so you'll have the best views. 

'A' and 'K' seats are flush against the window, giving travellers the most space.

(Those are also the seats to select if you feel the privacy door might be a little confining, as the seat is located further away from the door compared to the forward-facing B and J seats where passengers are sitting next to the door.)

In fact, per Qatar Airways policy, solo passengers should only be able to select A, B, J and K seats initially, so the double/quad pods don’t get broken up by single travellers unless there’s no more space.

Couples will relish the opportunity to cuddle up on a ‘double bed’ - which is possible on the rear-facing E & F seats. There are six such pairs on the Boeing 777, for example, and the crew can make up your bed and cover the gap between seats for a literally ‘seamless’ experience.

The Boeing 777s have up to six pairs of double beds.

If productivity is called for on the flight, the D & G pairs also feature a shared table in the middle, which would be useful for collaboration.

The large shared bench makes 'D' and 'G' seats great for co-workers.

Groups of three of four will be in for a treat, as they can utilise the special ‘quad pods’.

Larger groups should make full use of the unique quad rooms available.

With the centre dividers able to open up, it’s perfect for families and colleagues alike.

In a nutshell, here are our best picks for the Boeing 777s:

  • Solo travellers: 3A, 3K, 5A, 5K, 10A, 10K
  • Cosy couples: 3E & 3F,  5E & 5F, 9E & 9F, 11E & 11F
  • Colleagues: 2D & 2G, 4D & 4G, 8D & 8G, 10D & 10G
  • Groups of four: Any of the five available ‘quad suites’ (at seats D, E, F and G)

Read our detailed ‘best seats guide’ for the Qsuites for more information on other seating layouts you may find when booking the Qsuites.

Executive Traveller guide: Best seats on Qatar Airways Qsuites, Boeing 777 and Airbus A350

Booking your Qsuite

Identifying Qatar Airways flights with Qsuites is fairly easy now, as the website will automatically tell you which flights will sport the new seating.

Look for the 'Q' symbol in the upper-right corner, which signifies a Qsuites flight.

If you’re booking Qsuites through a frequent flyer program, such as with Qantas Points, then you’ll need to do a bit more legwork to ensure it’s the right flight, such as cross-checking the details on Qatar Airways’ own website as well.

However, a more foolproof method is to set up a free ExpertFlyer account and create a 'seat alert’ with your desired flight details. It will show you the current seat map, and if you see the alternating left/right and inside/outside arrangement as below, then that flight has the Qsuites.

A free ExpertFlyer account can quickly check a seatmap for Qsuites.

Pricing

Qatar Airways does not levy any surcharges for flying on the Qsuite compared to non-Qsuites flights. This means business travellers should have no trouble directing their work travel agency to book the Qsuites flights where the schedule permits.

Using frequent flyer points

As Qatar Airways is part of Oneworld, you can use the frequent flyer points of any Oneworld member airline to book for Qatar Airways business class, including the Qsuites. Executive Traveller has a detailed guide on how to book Qsuites using Qantas Points. 

You’d need just 104,000 Qantas Points to book the Qsuites from Canberra or Sydney through to Doha, or a total of 139,000 Qantas Points to go all the way through to London.

However, from 17 September 2019, those rates will increase to 119,200 and 159,000 Qantas Points respectively, due to Qantas’ sweeping changes to points-based bookings across the board.

Also read: Qantas re-jigs reward bookings for Qatar Airways and more

Brandon Loo
Brandon Loo

Brandon Loo

Brandon divides his time between Perth and Launceston, with ample hours spent in airport lounges in between. He recently picked up photography and tries to capture the beauty of Tasmanian landscapes, aeroplane cabins and in-flight food, to varying degrees of success.

074061

074061

Cathay Pacific - Asia Miles

25 Apr 2013

Total posts 544

On the Hong Kong route, QR815 and QR818 have QSuites too! (QR815/6 get swapped out quite a bit unfortunately, though the same can be said for all of the other routes.)

There's also QR57/58 for Munich, and QR1/2 which should be run by QSuite A350-900s.

traveller99

traveller99

18 Nov 2015

Total posts 105

I'm flying from Stockholm to Sydney, via Doha in November. I've got the QSuite on the three of the four flights. Price was $3,800AUD return! And add on $200 for a return flight from London (where I live) to Stockholm.

aussiepiper

aussiepiper

Emirates Airlines - Skywards

25 Aug 2012

Total posts 19

Hey Traveler 99, which booking platform did you use?

ChrisCh

ChrisCh

24 Apr 2012

Total posts 2925

Posted by traveller99:

"Directly on Qatarairways.com. There's lots of competition out of northern European cities + lower taxes/airport fees. I did the exact same flight configuration last year for about the same price"

Davedownunder

Davedownunder

19 Aug 2011

Total posts 50

Great article and Qatar does have a good inflight product. Unfortunately they have a pathetic customer service that does not match up to their claim of being a five star airline. You frequently talk up their ground services like the lounge but your readers might want to beware that your on your own with their customer service.

I recently flew Houston to Doha and having finished business a day early had my travel agent waitlist me on the Friday flight having a confirmed flight out Saturday night. At the airport they wanted an extra $7,000 for the privileged of flying a day early. I declined that knowing I had a confirmed booking the next day.

An hour after the flight left I checked my app to see Qatar's booking system decided I had actually flown and that because of that they cancelled the entire confirmed booking. I quickly learned that Qatar don't have any priority number or system for their Premium customers, so spent over 20 minutes a call waiting to speak to an operator to get my confirmed booking re-instated. After hearing nothing spent several 20 minute waits trying to get through to customer support. I also learned that the A350-1000 for the Saturday flight had been replaced by a A350-900. Qatar's response was it was my travel agents fault for wait-listing me. Upshot being I never was able to get the confirmed flight re-instated (despite offering to fly economy where there were seats) and had to wait a further 24 hours to get home.

I remain very disappointed by Qatar's responses which to me, takes way the gloss from your description above. The Qatar's great service in the air simply does not extend to the ground when you really need it as a business traveler.

GregXL

GregXL

Qantas - Qantas Frequent Flyer

26 May 2014

Total posts 395

I have just booked Perth-Barcelona for Aug 2020 (on points) and the booking shows A350-900 for the Doha-Barcelona sector. The QR seat map shows 5 rows of 2-2-2 seating in J, which is not consistent with seat maps I can see on other sites. Can anyone explain?

074061

074061

Cathay Pacific - Asia Miles

25 Apr 2013

Total posts 544

Oof. This means you'll be in their leased LATAM aircraft, which don't feature WiFi or direct aisle access. The only thing you can bet for is an equipment swap since your flight's so far out.

GregXL

GregXL

Qantas - Qantas Frequent Flyer

26 May 2014

Total posts 395

Thanks for your reply 074061. Press articles about the lease of the LATAM A350s indicate that it was intended to be short term, but that is not the case now. We are travelling as a couple so it is not a big deal, but others might that Qatar are not delivering on what they promote as their A350 business product.


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