Singapore Airlines - PPS Club
Member since 14 Nov 2012
Total posts 28
Have upgraded my return ticket to LHR with SQ to J class and was charged a ticket re-issue fee of GBP 32.00. Did same thing in April but was not charged a re-issue fee. Have queried with SQ whether there has been a change in their policy to account for the discrepancy. Was told that the policy on charging for re-issuing a ticket has been in place for 3 years now. Has anybody had similar experience?
Cathay Pacific - Asia Miles
Member since 25 Apr 2013
Total posts 262
Not me, but that is really rare (especially with a legacy carrier). All I know is that you get the new configuration :) and 5-star airlines NEVER do that :(. I really hope you get this sorted out with SQ.
Qantas - Qantas Frequent Flyer
Member since 10 May 2011
Total posts 249
Did you upgrade using points or paying an additional fee? Normally on points you don't get hit by a fee, but it is not unusual in my experience that they have to issue a new ticket with new booking class when paying cash, thus charging you for it. Many carriers charge change / re-issue fees, had it numerous times even when on a first class ticketed flight. Wether this is fair or not is a whole other discussion!
Hi Guest, join in the discussion on
Have upgraded my return ticket to LHR with SQ to J class and was charged a ticket re-issue fee of GBP 32.
Already have an ET account? Log in below.
Signing up with Executive Traveller only takes a second and lets you
interact with our community. It's completely free and we'll never pass your information on to
Didn’t receive an activation email? Resend one to yourself here.
If you’ve forgotten your password, simply enter your email address
below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.
If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.
Subscribe to our free newsletter and get the latest news, reviews, tips and more sent straight to your inbox