Member since 19 Sep 2014
Total posts 10
I made an iTunes purchase through the Velocity e-store last Friday and my purchase has not been processed as pending yet.
This is my first purchase and I am not sure what action I should take to get my points.
Virgin Australia - Velocity Rewards
Member since 24 Aug 2011
Total posts 384
Points take up to 30 days to be applied to your account. It's in the T&Cs somewhere.
Does it take 30 days for points to be pending in e-store activities or 30 days for points to be credited into my account.
Points are supposed to be pending from 24 hours, and credited 30 days after "point of no return" (ha) which is usually after the return period for the item purhcased has expired. However some retailers can be slow, and points can arrived faster, slower, incorrectly or not at all. If you're buying things to get points in a hurry to get a reward seat, you may need to realign your expectations.
Qantas - Qantas Frequent Flyer
Member since 21 Mar 2011
Total posts 431
It does take a while to appear in your account, I have bought off ebay, and it can take a while.
But don't worry, you will get notification when it gets approved.
Hi Guest, join in the discussion on
Already have an ET account? Log in below.
Signing up with Executive Traveller only takes a second and lets you
interact with our community. It's completely free and we'll never pass your information on to
Didn’t receive an activation email? Resend one to yourself here.
If you’ve forgotten your password, simply enter your email address
below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.
If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.
Subscribe to our free newsletter and get the latest news, reviews, tips and more sent straight to your inbox