HI everyone, with the new perks for platinum flyers, one should also be able to use the complimentary upgrades for flights from SYD-DPS, since it is a short-haul international flight by VA's definition. However, when I called them to check, if there was an upgrade for my flexi fare, the lovely lady said, Bali was the only destination, those complimentary upgrades would not be applicable for. I was told to check the terms and condition, it would be in the fine print. However, I found nothing. Any thoughts?
Like you I would have also thought and expected the SYD-DPS flight to be upgradable. I looked also at the terms and conditions and could find nothing. Maybe ring again and see what they say.
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Jokerowl
Jokerowl
Member since 01 Aug 2014
Total posts 4
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Jokerowl
Jokerowl
Member since 01 Aug 2014
Total posts 4
HI everyone, with the new perks for platinum flyers, one should also be able to use the complimentary upgrades for flights from SYD-DPS, since it is a short-haul international flight by VA's definition. However, when I called them to check, if there was an upgrade for my flexi fare, the lovely lady said, Bali was the only destination, those complimentary upgrades would not be applicable for. I was told to check the terms and condition, it would be in the fine print. However, I found nothing. Any thoughts?
AnthonyvB
AnthonyvB
Virgin Australia - Velocity Rewards Plantium
Member since 19 Jun 2013
Total posts 82
Like you I would have also thought and expected the SYD-DPS flight to be upgradable. I looked also at the terms and conditions and could find nothing. Maybe ring again and see what they say.